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Clarity

Mateusz Włuka

I'm an experienced (and ITIL certified) Incident Manager in one of the market's leading IT companies.
I've been known to frequently streamline the IT processes (Incident, Problem, and Change).
Aside from that I'm an MS Excel tutor who can teach you to use the build-in functions more effectively or just help you improve the reports you're dealing with.

$1.00/min

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Office 365 Microsoft Office Excel Microsoft Excel MS Office Suite Customer Service Operations Service Management IT Service Management

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ITIL - IT Service Management

I can help you prepare for the exams within specific ITIL areas.
I'm certified in:
ITIL Founations
ITIL Operational Support and Analysis (OSA)
ITIL Release, Control and Validation (RCV)

My knowledge within these areas is backed up with significant experience in IT environment.

Microsoft Excel Guidance and Training

I successfully held more than 50 classes for basic and intermediate Excel students. I can help you understand how to build your own Excel reports or streamline the current ones.

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Member since September 2018