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Clarity

Louise Stonier

Manchester, United Kingdom

Senior operating executive with 20+ years’ experience leading and transforming large, multi-site retail, consumer and veterinary services businesses under public company and private equity ownership. Currently Group Chief Commercial Officer at Medivet (CVC-backed), and formerly COO / Managing Director of the Vet Group at Pets at Home Group PLC (£600m+ revenue). Experience spans KPI and performance management, platform scaling, pricing and margin optimisation, supplier and pharma dynamics, loyalty and subscription models, HRIS and workforce transformation, M&A, IPO/MBO processes, turnaround situations, and PLC board-level governance including succession planning. Regularly advises investors and leadership teams on platform performance and value creation.

$10.00/min

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Private Equity Business Strategy Scalability Performance Management Board of Director experience Pricing Strategy Turnarounds HRIS Loyalty Programs Retail Industry

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Scaling and Improving Performance in Multi-Site Businesses

I advise CEOs, COOs, founders, investors and senior leaders on scaling, operating and improving performance in large, complex, multi-site businesses. I bring over 20 years’ experience as a senior operating executive in public company and private-equity-backed environments, including COO and C-suite roles in retail, consumer and services platforms.

I can help with topics such as performance management and KPIs, operating model design, scalability challenges, pricing and margin improvement, subscription and loyalty models, transformation and turnaround, and executive and board-level decision-making. Calls are practical and operator-led, focused on real-world trade-offs, what works in practice, and how to avoid common pitfalls when scaling or changing a business.

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Member since December 2025