I am a multilingual program and platform leader with 20+ years’ experience helping companies scale across SaaS, telecom, and real estate. I directed a 27-country rollout of HubSpot Service Hub, building intake systems, ticketing workflows, SLAs, and reporting that improved NPS, backlog, and adoption. At AOL, I served as Technical Director launching platforms in APAC and EMEA, including AOL on i-Mode with NTT DoCoMo in Japan and AOL Radio in the UK. As a consultant, I advised a global secure network services provider on partnerships, contracts, and GTM strategy.
Alongside tech and enablement, I am an active luxury real estate professional specializing in short-term rentals and 1031 exchanges, ranked among top solo producers in Florida while also serving in an international leadership role at eXp Realty.
Clients book me for insights on SaaS adoption, HubSpot enablement, customer success, international expansion, telecom launches, real estate investment strategy, and cross-cultural leadership.
