James Owings Salesforce.com: custom creation & improvement

I have implemented several custom sales and service processes specific to the businesses needs, allowing for long-term scalability, management, and reporting needs. Each implementation is specific to your business needs and goals and can include any notifications, tracking, approvals, steps, etc needed to ensure that your sales and service teams "can't work without SFDC" instead of feeling forced to use it to track activities. Average team efficiency increase is 30%, management capability increase... much higher. It's amazing what you can do when what you need to see is at your fingertips.