ManageWP and Devana Technologies COO dedicated to building game-changing brands that improve consumers lives.
Former Head of Customer Experience at ManageWP.
How to build a flat organisation, with no (or very little of) centralised decision making and use principles of radical transparency, task ownership and mentorship to achieve your company results?
How to set up, measure and improve your Customer Happiness / Technical Support department. Keys to bridging the gap between a classical support department and Customer Happiness. Building a Customer-centric organisation.
I can help you with defining ways to validate an idea without investing too much money. Advice and experiences on making Minimum Viable Products that are actually usable and can be created in a short amount of time.
Interested in setting up a remote team in Serbia or in some other country? I have previous experience in setting up remote offices and development / tech support centers for a few international companies.