Over two decades of contact center management experience. I can help with Coaching/Training, KPI's, Quality and Incentive programs, manual/SOP writing, best practices in virtually all things contact center and customer experience.

Entrepreneur, Systems Analyst, passionate about development, improvements and process efficiency. The key for success, is commitment and Team work. Currently working in online business and Consulting.

Founder of The Hustler's Consultant. Entrepreneurial Mentor. Negotiations Specialist. Marketing Expert.

Expert in Business Excellence, Sustainability Reporting, RCM, and Management Systems. Led 13 Six Sigma projects and 79 Rapid Improvement Projects across Automotive, Metal, Carbon Black, and Cement industries. Implemented World Class Manufacturing, Six Sigma, Lean, ISO (9001, 14001, 45001, 5001), ISO/TS 16949, and SA 8000 to improve performance and drive organizational success.

Education: • Strategy Execution Diploma, Harvard Business School • Leading with Finance Diploma, Harvard Business School • Masters Postgraduate Certificate in Safety, Risk & Reliability Engineering, Heriot Watt University, UK (Accredited by IOSH), Grad IOSH (in progress for CMIOSH) • Bachelor of Science in Industrial Engineering, University of Greenwich, London, 2008 Minor: Business Administration, Management • ISO 45001, ISO 9001, ISO 14001 & ISO 22001 Awareness & Internal Audit courses Work Experience: • Head of Compliance, Quality & Safety Leeds Group, Sky Investments Egypt Jan 2022 - Present • Director of Quality, Health, Safety, and Environment Four Seasons Hotels & Resorts Egypt Oct 2018 – Jan 2022 • Managing Director Guarddi April 2017 – October 2018 • Regional Quality, Health, Safety, and Environmental Manager (MENA) Majid Al Futtaim Dec 2013 – April 2017 • Health, Safety, and Environmental Manager PepsiCo June 2011 – Dec 2013 • WS Field Engineer CTS Schlumberger July 2010 – June 2011 • Quality Control & Safety Engineer SGS (Société Générale de Surveillance) June 2009 – April 2010 • Project/Product Engineer CLARCOR Inc., Cincinnati, OH, USA September 2008 - April 2009 Skills: • Strategic planning and execution • Compliance and regulatory expertise • Risk management and safety leadership • Business development and project management • ISO accreditation and quality assurance • Team leadership and mentorship • Data analysis and reporting • Strong communication and negotiation skills • Proficient in Autodesk Inventor, CAD/CAM, AutoCAD, MAT Lab, C++, Microsoft Office Suite Language Skills: Fluent in English and Arabic. Summary of Qualifications: An accomplished executive with a proven track record of driving operational excellence and fostering a culture of safety and quality across diverse industries. Expertise in strategic planning, regulatory compliance, and risk management. A results-oriented leader with strong communication skills and a commitment to delivering tangible results.

QA Manager | Strategic Advisor for QA-Driven Product Development I help founders and product leaders build QA practices that scale — without slowing down their teams. With over 19 years of experience in software engineering and quality assurance, I’ve led QA initiatives across fast-growing startups and enterprise systems. I specialize in: • Building lean, effective QA processes from scratch • Designing scalable test strategies (manual + automation) • Improving release confidence through test planning, risk analysis, and developer collaboration • Mentoring in-house QA teams to operate independently I’m also the author of How to Prepare for a QA Interview and the founder of QA With Ahmed blog, where I publish weekly insights on quality, team dynamics, and delivery culture. If you’re scaling a product team and need strategic QA clarity — I’m here to help you ship smarter.

• 7+ years in various Top level Quality positions inside Automotive industry at different Tier 1 suppliers • Negotiations and escalations management with OEMs • Process improvement

Hello! I’m a Quality Assurance Specialist with overe 7 years] of experience in the food industry. I help businesses implement effective quality systems and ensure compliance with international standards. Whether you need advice on food safety, ISO certifications, or improving internal audits, I’m here to guide you with practical, real-world solutions. Book a call today and let’s make quality your competitive advantage

Collaborative leader with in-depth experience in the healthcare industry in diverse functions, including R&D, organizational strategy, program management, sales and marketing, field service, quality, and operations. Expertise in evolving organizations of 5 - 400 teammates to meet changing organizational objectives. Collaborative, supportive, and driven team leader offering customer-centric view, strategic mindset, problem-solving mentality, and proven track record of delivering results.

Visionary operational and strategic expert with over a decade of experience leveraging data to drive strategic initiatives for sustainable and equitable growth in rapidly scaling companies, adhering to highest quality standards when modernising operation. Champion for open and transparent discussions on chronic health conditions. Expert in beta reading / proof reading of manuscripts prior to publisher submission.

Ijaz Ashiq is a global business leader with expertise in beverage manufacturing, supply chain, and P&L management. As CEO of Premium Wave Food & Beverages, he drives innovation and market growth. Previously, as COO of Al-Mecca Group and Director at PepsiCo Bottlers, he led large-scale operations, including the PepsiCo-Lotte merger. An MBA graduate with Harvard coursework, he specializes in Lean Six Sigma, M&A, and business transformation.

General Manager with 21 years of experience in apparel manufacturing. Expertise in strategic planning, product development, sourcing, capacity management, and building partnerships. Proven leadership driving operational excellence and delivering value-added solutions. Skilled in merchandising, supply chain optimization, and customer relationships. Passionate about continuous learning and industry trends. Offering professional consulting services in apparel manufacturing, merchandising, and supply chain management to businesses seeking expertise

I am a QHSE engineer. I have great experience in Industry and waste management. I have been involved in quality management system of enterprises, safety at work and Environmental management. I have 6yrs experience.

Experienced Operations Engineer & Quality Management System Lead | Data Analysis | Process Optimization | Transitioning to Virtual Assistant

Life science strategy consultant with a proven track record of driving innovation and growth, helping organizations achieve goals in the rapidly evolving life science industry. I have successfully advised Fortune 500 companies, private equity firms, and startups in the cell/gene therapy, biotechnology, and biomanufacturing sectors. Specializations include market analysis, competitive intelligence, regulatory compliance and commercialization strategies.

Simone is the Principal at Experience Tales Consulting, also a CX Leader, Public Speaker and more recently has served as the Managing Executive, Head of Consumer Services, for Whirlpool Corporation. Simone has more than 20 years of experience across multiple industries, and leveraging her strong background in CX/CS, Service Operations, NPI and Quality, she creates and delivers differentiation through CX Strategy, Design and Management. A diverse and multi-lingual leader, Simone has developed large global teams with a focus on improving employee engagement and building a winning and customer centric culture, while on expat assignments in the US, China, Germany, Mexico and Brazil. In addition, Simone serves in multiple academic and industry advisory boards focused on the advancement of Customer Experience and enjoys coaching and mentoring diverse talent in various stages of their careers. She is an Engineer and Lean/Six-Sigma certified with Master’s Degrees in Business, Marketing (CXM), and Technology, Leadership & Innovation (TLI). Simone is interested in helping clients define and improve their CX Program from various levels of maturity, implementing initiatives of great impact, proven business value and offering guidance to drive complete business transformations.

Regulatory Compliance & Risk Management | NIST | ISO | AS | QS | CMMS & Asset Management, Manhattan | ServiceNow | Smartsheet | Automation tools | KPI & SLA Optimization | Zoho Analytics | Smartsheet Workflow Automation | Process Optimization & Business management and Leadership

 Project Management tools  Change management  Risk Analysis  First and second party auditor, IATF 16949:16 - ISO 9001:15 (ANFIA Service certified)  Third party auditor, VDA 6.3 (ANFIA Service certified)  Product auditor, VDA 6.5 (internal training)  AIAG Core Tools – PPAP, PFMEA, MSA, SPC e APQP (ANFIA Service certified)  CQI-9, CQI-12 (Plexus MS certified)  8D reporting, Ishikawa, 5W2H, PDCA & FTA (internal training)

I am a 16 year veteran of the manufacturing industry focusing on manufacturing quality and engineering. I have many years of scientific experience ranging from nursing and home healthcare, manufacturing and technologies, and diving deeper into molecular lysis and decay.

Chemist with master in Entrepreneurship and Innovation. Actually Head of Quality, Environment & Sustainability. ISO 9001 and 14001 Product Life Cycle Analysis (LCA) Carbon Footprint Environmental management, control of energy consumption and waste management Experience as a: - Bioestimulants formulation manager in a International Company - Research Scientist

Quality Assurance professional with over 45 years experience that is dedicated to continuously improve the quality of processes, products and systems to exceed customer expectations. Let me help you with your processes and problems.

I have experience in policy, procedures and implementation. I know regulatory requirements and how to implement programs.

Specialist Consultant & Trainer- Product Packaging Materials Development with more than 16 years of experience

Sophisticated professional with over 25 years of experience reflecting strong success with expertise in solution consulting, customer advisory, and program delivery, focused in the areas of Quality Enablement, Agile Coaching, Program Management, Organizational Management and Continuous Improvement.

Bill Aikens Director of Operations, Plant Manager, Quality Manager, Continuous Improvement Leader, Process and Quality System Implementation. Startup and other experience can be shared. Over 30 years of experience