I am a seasoned business strategist and CRM expert with 10+ years of experience delivering insights across banking, telecoms, energy, FMCG, and technology sectors. Specializing in CRM implementation (HubSpot, Salesforce, Oracle), data analytics (Power BI, Tableau), and omni-channel marketing. I advise top brands like Standard Bank, MTN, and Philip Morris, helping them drive growth, optimize operations, and enhance customer experiences.