Guadalajara, Jalisco, México
$120.0/min
N/A
0
$2/min
Entertainment Business Group (ebsgroup.mx)
LATAM Leader in Products & Services for massive Events – Country Manager (2024–Present)
➢ Managed a team of 32 collaborators, Implementing processes, OKR´
s, and tech.
➢ Successful Delivery of 65 projects on time and within budget, representing 50% growth YoY.
➢ Reduction of 6% operational costs by Streamlined quarterly operations and freight strategy.
➢ Achieved 100% revenue growth 2024-2023 by Developing commercial and customer success strategies.
➢ Resolved customer needs effectively for cutting-edge companies – OCESA, F1, ZIGNIA, APODACA.
Supplant (supplant.me)
Global leader in tech agriculture (IoT + AI) – Senior Business Development Manager (2021–2023)
➢ Led a 6 collaborators product team for SaaS development and GTM Strategy.
➢ Supported a 2 collaborators marketing team in organizing a successful product launch.
➢ Resolved 300 early adopters training and tracking of findings & tech applications.
➢ Acquisition of 15,000 hectares in México: Ahern Seeds & FIRA – Including Post-Sales, Implementation & CX.
➢ Negotiation of 400,000 hectares for cutting-edge global companies – GRUMA, GEMSO, DANONE, PEPSICO, BBVA.
Ticketmaster (ticketmaster.com.mx)
Global leader e-ticketing for events – General Manager (2014–2021)
➢ Managed a team of 30 to deliver projects on time and within budget.
➢ Negotiation of + 100 new commitments and renewals within 7 years.
➢ Sustained a 90% result in yearly collaborators satisfaction survey.
➢ Sustained 90% in the annual customer service survey within 2015 - 2021.
➢ Achieved 30% average growth in new commitments within 2014 - 2021.
➢ Achieved 40% sales growth within 2015 to 2020 – Maintaining HQ YoY.
Google (google.com)
Global leader in Internet and Information Technology – Project Manager (2013-2013)
➢ Launched new regions (Jalisco & Guanajuato), crafting business models, commercial strategies, and go-to-market
plans – Achieving 95% of project objectives in terms of volume and quality.
➢Managed a stellar team of 60 collaborators – Improved employee churn rate maintaining less than 10%.
SMART (smartpallets.com.mx)
Top companies in Mexico Pallet Pooling – Sales Manager (2010–2012)
➢ Accountable of Sales – from order placement and pallet loading in warehouse to product delivery at client’s site.
➢ Accountable of Customer Experience – ensuring on-time delivery, covering expected quality with zero rejections policy.
➢ Accountable of Post Sales – building strong relationships with clients with the objective of growth pooling volume.
Academic Background & Software (ERP–CRM).
Bachelor 's degree in Marketing and Business – Universidad Autónoma de Guadalajara 2005-2009.
Business Administration – Instituto Tecnológico de Estudios Superiores de Occidente 2017.
Personal Data Protection – Universidad Panamericana 2019.
ERP Aspel, Odoo – CRM Microsoft Teams, TM1, Salesforce, RD Station, Pipedrive, Google Analytics.
Languages – Business English - Fluent., Spanish - Native.