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Sydney Cummings
Decatur, GA 30033, USA
Operations and Customer Experience Leader. Built and scaled Customer Success and Business Operations functions in SaaS Startups. Execution Ninja; Continuous Learner. Energized by streamlining operations and providing relentless focus to make teams more efficient and drive revenue. Passionate about mental health, women’s healthcare, and the intersection of psychology and business growth.
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Startup Consulting
Project Management
Business Strategy
Scalability
Operations
Customer Support
Early-stage Startups
Business Operations
Customer Experience
Start-up Operations
Member since October 2024
Areas of Expertise
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SC$2.92/min per minuteNew ArrivalCreate and Scale Your Customer Success TeamSydney Cummings • Decatur, GA 30033, USACreated 4 months ago in Business / Getting StartedBuilt, led, and scaled customer success organizations in B2B SaaS. Experience with scaling SMB > Enterprise post-sales support for start-ups (Implementation, Customer Success, and Support). Let's review your current strategy and goals, and work towards tactical ways to improve!Sydney Cummings Decatur, GA 30033, USANew Arrival
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SC$2.92/min per minuteNew ArrivalSolve Cross-Functional Challenges & Scale OperationsSydney Cummings • Decatur, GA 30033, USACreated 4 months ago in Business / Getting StartedStreamlining operations is my passion. Creating and optimizing process, connecting execution back up to strategy and vision, and measuring towards KPIs to keep teams focused is where I shine. Need help addressing cross-functional challenges, herding the cats and providing organization as your business evolves and scales? Let's chat.Sydney Cummings Decatur, GA 30033, USANew Arrival
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SC$2.92/min per minuteNew ArrivalHow to Boost Employee Engagement in StartupsSydney Cummings • Decatur, GA 30033, USACreated 4 months ago in Skills & Management / ProductivityFrom my experience, employee experience can often be overlooked as startups are getting off the ground and growing quickly. If you're looking for some creative ideas and want to discuss ways to improve employee engagement and productivity, let's chat. Small tweaks can make a big difference!Sydney Cummings Decatur, GA 30033, USANew Arrival
Startup Consulting
Project Management
Business Strategy
Scalability
Operations
Customer Support
Early-stage Startups
Business Operations
Customer Experience
Start-up Operations
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