I'm a buyer and not a shopper so I've already decided I'm going to purchase before I'm in front of a salesperson. Prior to choosing to buy I ask; Do I want this? Do I need this? Can I afford it? I've already done my research and know what price is fair.
What makes me say yes is based on convenience and whether or not I like the person selling me. What is the path of least resistance for me the buyer? Is the salesperson genuine and do they actually care about helping me?
As a salesperson, I always strive to take as much off my client's plate as possible and it's very easy to "sell" to someone who likes you.
Bit of a softball here.
Nonetheless, what makes me say "yes"?
If the person talking to me:
* understands a pain in my life
* is offering a new/improved way to resolve that pain
* proves that he or she is listening to me
In short, I'm not being "sold."
If you wish to discuss, send me a PM through Clarity for 15 free minutes.
This has a broad range of answers and some fit someone better than others. In my experience, I have noticed that I tend to buy from someone who I trust because there is a commonality. If they can express the reason for buying the product and you trust that there is a benefit for your life, then purchase it. If the salesperson is showing you WHAT the product does/is and tells you WHY they are different, you're going to naturally feel that you are being SOLD something and apprehensive to buy.
If they can provide why you need to buy this product/service and how they are different from their competitors, then that should be more effective than boasting about their service.
My default setting is no to every thing at this point, unless what I say yes to is highly valuable or I'm willing to make a commitment to achieve.
Default == No.
Yes, only occurs frequently for high value items or agreements.
For me, it boils down to two things; my need and the attitude of the seller. Obviously I wouldn't something I don't need... that's just me...but when I do need something, the seller must strike me as one who is more interested in my need than making the sell. To me, the seller must abandon their 'seller' position and become my buying partner. Any 'seller' vibes in the air will conjur up in me suspicions even about the genuineness of the product itself. I want to feel like I bought the product as opposed to the feeling of having it sold to me. I want to be in charge of my spending rather than have the feeling of being conned into getting something I actually don't need or something I need but of low quality...or something I need and of the right quality but the wrong price. So having a seller who joins me on my side of the coin and partners with me in the buying process, focussing on my needs more than their need to make a sell,.. I would say yes to that anytime. You can call me and tell me what you think. I'd love to discuss this further with you.
A seller who seems to uniquely understand my current needs and pain points. When I feel heard and understood I'm more likely to buy. I'm also more likely to buy if the seller seems like a genuine person.