I've read numerous articles on the topic, wondering what you guys think about the future of sales and the current direction you're all actively driving your teams right now?
For ordertaking, perhaps.
For complex sales? I don't believe so. Computers cannot determine What Question To Ask. They can only ask questions that have already been provided.
I don't see AI digging for pain, building desire, or otherwise being able to emotionally involve prospects.
Honestly, AI is honestly the future of almost everything. Check out the new book Life 3.0.
It helps a great deal. Data analysis in sales and marketing is an integral part of digital marketing success. However, I would not dismiss the "PEOPLE FACTOR."
Nothing can replace the human interaction for sales and marketing.