Loading...
Answers
MenuWe were advised to outsource research Qs & As for our game. Is this safe?
This question has no further details.
Answers
Not sure I fully understand the question. Q & A's you mean tips/tricks/FAQS? Or do you mean QA like quality assurance testing?
As long as they sign a NDA, you should be ok. Ask them which other software they have tested and see if it correlates with what you need tested.
I dealt with similar challenges for mobile and web games that I have managed.
It really depends on where you are in the game lifecycle and the outsource team in question. If your game is in a well-understood genre and similar to popular hits or card/casino games, then the likelihood of an outsource team having enough background context to answer questions is much higher.
Even if your game is in a unique genre or has its own spin, you can mitigate the risk with outsourcing your Q&A by starting off small. For example, perhaps you outsource only Tier 1 level support to begin with or non-paying users only vs. whales (high paying customers). Based on the initial sample size of answers, you can assess the quality of your outsource team without compromising your game community.
If you would like to discuss this in further detail or review specific outsource Q&A teams, I am happy to discuss via Clarity.fm.
Related Questions
-
Any suggestions on how to reach and market to mobile game developers?
I'd start with messaging the admins of the various Facebook groups dedicated to mobile game development and asking if they'd be willing to 1) enable you to put up a post about the SDK, and 2) pin the post for a week so that you get a bit more visibility within those communities. You can also find the appropriate thread on the various mobile gaming forums and chime in there. I would recommend trying to be helpful 9 times before you ask for something once. You'll notice a much better response if you've become an active contributor to each community before you start selling your stuff, no matter how soft the sell and no matter how valuable the stuff. Hope this helps, AustinAC
-
Is there a way to use paid advertising to test a domain name?
Yes. Use the "Link Text" in your facebook ads to A/B test various domain names. To do this, simply launch a few identical ads, and only change the link text to say the variation of the domain name you are considering. The ad with the highest CTR (not conversion rate or other KPI) will be the one that sparks the most interest in your target audience. Note: one domain may have a high relevance to one audience, but low relevance with another. So this tactic should only be used if you have a very specific demo you are targeting.AG
-
If you had an online marketplace for market-research freelancers, what kind of companies and project would you target?
Maybe hire a freelance market researcher to find out? ;) Generally, something like this is going to appeal to fortune 500 companies. Smaller companies and entrepreneurs are going to be doing market research themselves. From the question it is difficult to tell if you have come into possession of such a platform, or are thinking about building one. Regardless, to succeed it's crucial that you deeply understand who your target customer is and what pain you are solving for them. Most ideas for a business stem from the entrepreneur's discovery of a solution to a problem for a certain group of people. Since who has the greatest need is unclear to you at the moment, the best thing to do might be to contact people at companies who you think have the greatest need. Find a way to get in touch with someone at the company involved in hiring market researchers, and ask them what challenges they face. You can also talk with a few market researchers themselves to get an idea of where they see the greatest demand of companies looking to hire them. Hope this helps.BM
-
How to find custom business application development projects (CRM, ERP, accounting software) etc?
You are facing a classic chicken and egg problem. You want premium projects but cannot get them because you haven't done any yet. To solve this, you need to think from your target customers standpoint. Why would a customer buy from you? What do you offer that others don't have? Once you define that, the second thing you need to understand is how companies acquire their services. The buying process in a company is different from consumer buying cycle. So you need to figure out how you will play this dance. Lastly, to acquire customers, you will need to do some marketing and network. LinkedIn would be a good starting point. Another option would be to start out small and bid for projects on oDesk, Guru or other similar sites All the best.... Happy to talk if you have more questions.DD
-
How do you do market research?
Hi First of all, the fact that you are talking about market research ('validation') is great. I've seen so many startups invest time and money, only to find out later that no ones wants/needs their product, or that they only want a certain aspect of it (whilst the startup spent money developing a whole bunch of other features), or that they aren't willing to pay the requested price. So you're already one step ahead. Also, the sooner you validate your product, the better! The best ways to validate your idea is to see whether people are willing to actually pay for your product/service. The best way to get investors, is to show (1) that you are solving a need, (2) that you have traction, and (3) that the investors will get a nice return on their investment. As for methods of validation, here are the most efficient methods. 1. Check that people will actually buy/pay for the product. You can do this by setting up a Wix or Wordpress website (this can be done for free / very low costs). If your venture is a mobile app, then you can create what’s called a Clickable Prototype (“CP”) (a visual of the app in which the images change when you click on something - you can do so using the Apple Keynote tool or Microsoft PowerPoint). On the website, include the price of the product/service, and enable people to order it (YES, even if it doesn't really exist yet!). I am happy to explain how this can be done whilst still being fair to your potential customers (the people who click the "buy/download” button). 2. Determine your target market/customers. 3. Spend a small amount (say $100 - depending on your budget) on the most relevant platforms and promote your product/service - linking to the website that you created. This way, after only spending a very small amount, you will be able to know (if you did it right): a. Do people like your product. b. Do people want/need your product (not the same as 'a'). c. Are people willing to pay for your product? (not the same as 'b' - and this being the most important stage) d. How much they are willing to pay. (you can check this by having 2-3 landing pages with different prices on each). 2 last important points: a) In order to rule out external factors like an unattractive landing page or advertising campaign, and assuming you have the time, create multiple landing pages / advertising campaigns, with different designs. b) During the above process, don't forget to check how much it costs you for each user/customer that clicks the "buy" button. If for example each click on your promotion/advertisement costs you $2, and only every 10 people who click go on to the "buy" page - that means each sale is costing you $20. Then check what your average profit per sale is, and then you'll know if your service/product is worth pursuing (obviously there are additional factors like return customers, referrals etc, but you will get a good estimated/validation of the idea/business). Regarding questionnaires and talking with people, these methods are also very good, but it is crucial that you implement them correctly, otherwise your results might be misleading. I’ve successfully helped over 300 entrepreneurs and I’d be happy to help you. Doing validation correctly can save you a lot of time and money. Before the call, and in order to make the best of your time, please send me more information about your product/service and your target market. Best of luck!AB
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.