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Ecommerce Strategy: What must small company CEOs know about eCommerce?
AH
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Alaa Hassan - eCommerce Expert, Digital Marketing, Growth & Conversion Rate Optimization (CRO), eCommerce Expert, Coach & Growth Marketer answered:

4 things:

1) You need a multi-channel strategy. Selling on your website is not the only way to sell your product online.

2) Focus more on top of the funnel initiatives (inbound marketing). Amazon rules the bottom of the funnel which is when the customer knows exactly what she's looking for and price is what matters to her.

3) Focus on Conversion Optimization across all channels since it is one of the best ways to have an impact on your bottom line without increasing marketing budgets.

4) Training & Network. Things change fast, keep up to date. Attend conferences and network.

5) Constantly monitor your eCommerce eco-system. Technology changes & new suppliers join the market. Evaluating established processes can help tremendously.

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