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Direct Sales: What is the point of having multi-year contracts in SAAS if the customer does not pay upfront for the 2nd year?
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Shaun Nestor, Content Marketing Advisor & Agency Consultant answered:

If you have an enforceable contract, the client is obligated to pay for the services received.

As a business owner, I would be very concerned if a SAAS was demanding upfront payment for 2 years.

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