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Business Strategy: Google for Online Shopping: How do I calculate market size and TAM, SOM and SAM? Do the three have to be different? (Please refer to details)
MA
MA
Marla Allentoff, Mathematics teacher. Business consultant answered:

This is interesting. My specialty is statistics and I love metrics. You could look at online retail metrics. For example, metrics are: average order size, percent of returning customers and percent of new customers. There is average number of items per purchase, and percent of canceled checkouts. There is a wonderful site, kpilibrary.com. It has wonderful metrics. For SOM, metrics are conversion rates for a website, number of retweets and cost per action. For SAM, a KPI is words to sale. Thank you.

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