Loading...
Answers
MenuShould I use the same product pricing for different membership plans that I offer to simplify my pricing to make users less distracted?
Answers
As you likely know, people make a lot of decisions based on price. Having different pricing points isn't distracting, it's often the driver for making a decision - as people compare value of an offering to the price of its offer. So no, I don't think you should set all your prices at the same level.
But I do suggest you put prices on them (not just free), as studies on membership sites have shown that even a $1/year price will see 15-25% of previously "free" users leave - meaning that they never had the intention of spending money with you.
Your problem is typical of a start-up that treat product pricing as a quantitative problem, or an afterthought. As a matter of fact, product price is directly related to marketing and consumer psychology. Your intent to use same pricing for different membership plan speaks volume about the conundrum in your mind.
If you're a technology company then you need to look at it beyond the economic theory of supply-demand. Because, over time your cost of production approaches zero. Ideal way to get started is to benchmark it against your competitors. And, while you do that, ensure that you benchmark your product in first hand than pricing.
But, what if you don't have a competitor to benchmark against? In that case data would be of no help. You would need to get started with setting an hypothesis. The rule of thumb is to create a gap between price and perceived value large enough to pull customers.
Secondly, price is often traded as proxy for quality. In your case, it could be quality of customized service or additional features.
Thirdly, keeping price similar, you may lose on creating an entice point for your market. You lose that and you lose an opportunity to understand the embracing price point. Something, larger segment of market will embrace you at.
I hope this proves to be of some help!! Thank You.
Your question really boils down to one fundamental question: are there different segments?
Undoubtedly the answer is yes. I have never seen a business that doesn't have different segments.
So what you are really asking is have you done your segmentation properly?
I would recommend that you simply test this. And track the results. Your answer will be different for every product and target group one may have. So always faster and better to just do a test.
I'd bounce a question back to you: do you think that "less distracted" users are more likely to subscribe to your SaaS? Your answer to that question will form the basis of your marketing funnel. I have used lower pricepoints for entry-level products that were meant to get people into my funnel (usually in the form of an email address). And then, as I gain trust, I can sell my new customers higher-priced products and services. At the very least, three different subscription tiers/prices can offer something to price-conscious prospects (the cheapest option), something to value-conscious prospects (the middle option), and the "Rolls-Royce" option for prospects who always want to buy the best. Most people will go for the middle option because it seems safe. Offering only one price may simplify things, but you'll also lose the powerful psychology that drives the best marketing funnels. Hope this helps, Austin
I've performed hundreds of pricing page tests in the past. It's hard to tell in advance what will work.
There are a few things I'd recommend to generate ideas for tests:
1. Talk to users who have visited the subscription page and converted. Ask them what made them pull the trigger and what made them almost decide not to subscribe.
2. Talk to users who visited your sub page and did not subscribe. Ask them why not.
3. Study the best pricing pages in your industry and outside it for ideas.
Once you have a queue of ideas, I'd test copy, design, plan features, pricing, term lengths, payment options, incentives (trial, discounts, etc.) to find out the order form that makes the most sense for your users.
Simplicity is a great goal, but there are so many factors at play that testing is critical to understand the business impact of various membership plan designs.
Related Questions
-
Does odd pricing turn you off (e.g., $29 vs $30)?
For me personally, no. However, what you really need is a larger data set. Gumroad just did a post on prices ending in "9": http://blog.gumroad.com/post/64417917582/a-penny-saved-psychological-pricing 37signals started with prices that ended in 9: http://37signals.com/svn/posts/1287-ask-37signals-how-did-you-come-up-with-pricing-for-your-products ... but they later did research and found it didn't matter (for them). The answer for YOU will likely be to test these things for yourself on your SaaS app.JJ
-
How important is coding knowledge in starting a SAAS business? Should I start by learning code or just get started on the idea? Book suggestions?
I started a large SaaS Company for B2B where perfection in code is as importante as it gets. So here is my advice, DON'T CODE until you know what the Saas Really is. First start understanding what the problem REALLY is. Interview people and actually spend 100% of your time doing Customer Discovery. (This sounds easy but it is a skill you'll have to develop far more important than coding). Once you understand what the problem is, come up with a value proposition. Still no code. Then make a sell. If you can actually find things already existing that you can Hack and put it together then use that. Then make another sell. If you can sell it to at least 50 people if you are B2C, or if you are B2B you should have at least 1 customer. Once you do that then start automating some parts of the solution that you have hacked and so on. But THE most important thing is to be in constant conversations with your customers and hot leads. Remember you are a customer making machine not a coding machine, the first one is where the money is. Hope this helped you, if you want to talk more about customer discovery and customer development, just give me a call.JC
-
How can I manage my developers' performance if I don't understand IT?
Whenever you assign them a task, break down the task into small chunks. Make the chunks as small as you can (within reason, and to the extent that your knowledge allows), and tell your devs that if any chunks seem large, that they should further break those chunks down into bite size pieces. For instance, for the overall task of making a new webpage, _you_ might break it down as follows: 1) Set up a database 2) Make a form that takes user email, name, and phone number and adds them to database 3) Have our site send an email to everyone above the age of 50 each week When your devs take a look at it, _they_ might further break down the third step into: A) Set up an email service B) Connect it to the client database C) Figure out how to query the database for certain users D) Have it send emails to users over 50 You can keep using Asana, or you could use something like Trello which might make more sense for a small company, and might be easier to understand and track by yourself. In Trello you'd set up 4 columns titled, "To Do", "Doing", "Ready for Review", "Approved" (or combine the last two into "Done") You might want to tell them to only have tasks in the "Doing" column if they/re actually sitting at their desk working on it. For instance: not to leave a task in "Doing" overnight after work. That way you can actually see what they're working on and how long it takes, but that might be overly micro-manager-y At the end of each day / week when you review the tasks completed, look for ones that took a longer time than average (since, on average, all the tasks should be broken down into sub-tasks of approximately the same difficulty). Ask them about those tasks and why they took longer to do. It may be because they neglected to further break it down into chunks as you had asked (in which case you ask them to do that next time), or it may be that some unexpected snag came up, or it may be a hard task that can't be further broken down. In any case, listen to their explanation and you should be able to tell if it sounds reasonable, and if it sounds fishy, google the problem they say they encountered. You'll be able to get a better feel of their work ethic and honesty by how they answer the question, without worrying as much about what their actual words are. Make sure that when you ask for more details about why a task took longer, you don't do it in a probing way. Make sure they understand that you're doing it for your own learning and to help predict and properly plan future timelines.LV
-
What's a reasonable profit margin on merchandise?
Are you the manufacturer or reseller? If you are the reseller, typically about 40-50% above cost. Use the MSRP as an indicator.ZR
-
Does anyone know of a good SaaS financial projection template for excel/apple numbers?
Here is a link to a basic model - http://monetizepros.com/tools/template-library/subscription-revenue-model-spreadsheet/ Depending on the purpose of the model you could get much much more elaborate or simpler. This base model will help you to understand size of the prize. But if you want to develop an end to end profitability model (Revenue, Gross Margin, Selling & General Administrative Costs, Taxes) I would suggest working with financial analyst. You biggest drivers (inputs) on a SaaS model will be CAC (Customer Acquisition Cost, Average Selling Price / Monthly Plan Cost, Customer Churn(How many people cancel their plans month to month), & Cost to serve If you can nail down them with solid backup data on your assumption that will make thing a lot simpler. Let me know if you need any help. I spent 7 years at a Fortune 100 company as a Sr. Financial Analyst.BD
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.