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MenuWill adding "app" or "try" to our domain name (.com given that we target non-tech consumers) mean losing meaningful traffic to our website?
Our app is directed at the financial services industry, both to professionals and their clients.
Answers


I'd argue that adding "app" to your domain name *strengthens* your brand by making it more transparent and honest. It's accepted practice; see, for example, bufferapp.com and umergencyapp.com.
"Try__.com," on the other hand, is less advisable: it sounds tentative and uncertain.
For other URL options--slogans, extensions, puns--see my blog post: http://nancyfriedman.typepad.com/away_with_words/2014/02/a-pure-dot-com-domain-you-dont-need-it.html
It will not matter.
You have to look at the strategy of how you plan on acquiring users for the website.
For Example: If you are going to leverage Social Media your in-bound traffic is going to be coming in the way of clicking so your domain name makes no difference.
Another Example: Email Marketing, the user is clicking on a link of sorts so the domain is a non-issue.
If you have more questions shoot me a message.
As a professional in the domain industry, I'm expected to tell you that an "exact match" domain is indispensable for gaining traffic for the keyword or name you want to be found for ... and that adding an extra word to cut costs would hinder your SEO.
But I'm not going to say that. Choose your domain based on how PEOPLE are going to interact with it, and search engines be damned!
Once upon a time, if the words in the domain precisely corresponded to the words in a Google query, then that domain would receive an automatic boost to its rankings, whether the domain contained quality content or rubbish.
But Google algorithms have changed. My understanding is that the SEO advantage for an exact-match domain won't be seen unless the website has multiple reinforcing indicators of quality and trust. In other words, there's no shortcut; but there may be a long-term SEO benefit.
The more important questions you ought to be asking are:
(1) Will customers remember the domain with some extra word as well as they'd remember the simpler domain with just my brand name?
(2) Will I face extra confusion and competition in search results (leading to higher CPC advertising) if I allow someone else to own a domain matching mine but without the appendage word? Even if they're not competing for your customers, they'll be competing for that #1 spot.
(3) How will passers by view my brand differently if I add extra words, given that the best brands don't cut corners?
Remember, it's Amazon.com not TryAmazon.com. And it's Twitter.com not, say, TwitterApp.com. Even Facebook.com got rid of the "The" from TheFacebook.com. You have a gut reaction to these extra words. So do the people you want to win over. Put your best foot forward.
Sometimes adding an extra word is fine, or even better. And sometimes it's just a way to cut corners that can lead to trouble or extra cost in the future -- possibly in the form of high customer acquisition / retention costs, possibly due to an AdWords bidding war, and possibly due to a domain upgrade made more expensive by your own success.
I practice what I preach, by the way. Although I could save money by adding extra words to my brands, I generally choose to pay up in order to do things the ideal way.
For instance, I'll be launching my naming practice at some point at Overtone.com ... not at MeetOvertone.com. And when it comes time for me to launch a magazine at American.org, I will have a networking advantage with that domain as my calling card versus, say, ReadAmerican.org. Likewise, UKProperty.com means something different to people than UKPropertyFinder.com. At the moment I'm scraping together my pennies to buy a 5-figure domain for another project I'm working on too. None of this with venture capital or partners. All with my own hard-earned dough.
There's no right answer. But think it through seriously.
From a SEO perspective it wont hurt you, but try to stick to short domain names they are easier to remember. 5 letter word an even 7 are the best. There are many sites that have "downscaled" their domain name to get better brand recognition like Pandodaily.com into pando.com Angellist.com into Angel.co and many more. Might want to experiment with rare domain extensions such as .io, to get just your name brand without the "app" or "get" to keep it short.
Related Questions
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Should I find a new brand name?
You're definitely going the wrong direction. That's my opinion. But I'm right, and here's why: Your domain strategy is hyper-extended. You've got 4 domains in .CO.UK – hopefully 8 counting .UK rights. That's all well and good for a British audience. But you deliver work online; so why not appeal to a global audience? Here in the USA, ccTLDs (a.k.a. country codes) are not recognized. Your business will look strange and be misremembered as .COM. That means your marketing will be inefficient; you'll leak traffic to Google, parked PPC pages, or even competitors who develop sites with the same brand name(s) in the same niche! Meanwhile you'll pay extra in ongoing advertising costs to compensate. And you don't own the 4 corresponding .COM domains. I checked. They're owned by a pair of people / companies – both known to me already. To acquire these 4 matching domains, you'd need to spend about $10,000. That's based on the typical list prices these guys set, which you can verify, I'm sure. On top of this, you'd face brand protection issues for at least 4 distinct names. That obligates you to further domain purchases or risks ... in proportion to the number of brand names you're attempting to operate. After all, WantApp is confusingly similar to WantApps; and WantWebsite resembles WantAWebsite. And let's not forget .DESIGN and .WEBSITE, which means your WantDesign.co.uk is competing against both WantDesign.com and Want.Design, while your WantWebsite.co.uk has to shout extra-loud to be heard above WantWebsite.com and Want.Website. Things get complicated fast! You'd eventually face competitors with these names unless you bought them all. You might even get embroiled in trademark disputes, which are no fun. For that amount of money ($10k upwards), you can buy a really great domain name and consolidate all your efforts on a single brand name with worldwide appeal and a single website. In the long run, going the way you're going, you will pay thousands of pounds one way or another. Maybe you won't buy those other domains, but you will put extra cash, sweat, and time into marketing. You'd probably lose a few customers over the years as well, since they'd go somewhere other than your site and find other people to hire. I also have concerns about branding with multiple domains, managing multiple websites, or asking customers to bounce around between several sites. But there's no space to go into that. The domain issues already sank your battleship, I'm afraid. If you'd like help selecting a single unified brand name for all your services – which is what I recommend – let's talk. Naming and domain procurement are both areas I specialize in.
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What's the best way to manage over 200 domain names? I want to get a landing page set up on each.
I have been managing multiple domains/sites for my clients since a few years now and I think the easiest and best way to do it in your case would be setting up simple WordPress sites on each one of them and managing them with something like ManageWP(https://managewp.com/) . If they're niche domains, you can monetize them through ads or use them as affiliate sites. Selling them can also be also an option. If you can get the sites to look fairly nice and if they are niche domains, you can sell them on sites like Flippa(https://flippa.com/) . Overall, you have many options. I'd be glad to help you in detail through a call if you want.
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What domain name should I get?
Choosing the right domain is what I do for a living. If you'd like to schedule a call, I'll give the matter some thought ahead of time. We should be able to figure things out by phone in 15 minutes or less.
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Is it standard practice for a product and company name to be the same? Should our product and company name remain the same?
The main advantage of having the company and the product/service sharing the same name is that it is much more cost effective to build the brand in the early stages. You also need to consider what relationship any future products are going to have with your first (if any) - do they complement, compete, same markets/customers, etc. Generally, you will be better off by keeping the names the same. Think about how you pitch your company vs the product - is it a different story? Which name do you want people to remember? Think about where the names would live - business cards, urls, websites, app (icon), signage, etc. There are countless successful examples of different brand naming structures that work - there is no "best" way. Keep it simple. We wrote a book on naming and identity design a few years back. Happy to send you the first chapter pdf to see if it can help. Dann Ilicic WOW Branding
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Thinking about changing the name of our business, is there a quick, affordable way to test our existing brand name?
I agree with Joseph: an objective assessment from a professional will provide the balanced insight you're looking for. You can accomplish that very inexpensively with a Clarity call ... or a couple of calls to different experts. Here are some of the things we'd want to know (and which you can ask yourselves): - What does your current name say about your products, your services, your brand? If you think of it as the title of a story, what story does it promise? - What are the advantages of keeping the name? - How is the name holding you back? - Does the name have built-in limitations? For example, is it hard to pronounce? Does it suggest a service offering you no longer wish to be associated with? Have you been faced with a trademark challenge? I do not advise polling your customers or suppliers. They are apt to prefer the familiar over the new, and if you are contemplating a significant rebrand -- branching into new areas, dropping some key offerings -- you risk tipping your hand.