the startups.com platform about startups.comCheck out the new Startups.com - A Comprehensive Startup University
Education
Planning
Mentors
Funding
Customers
Assistants
Clarity
Categories
Business
Sales & Marketing
Funding
Product & Design
Technology
Skills & Management
Industries
Other
Business
Career Advice
Branding
Financial Consulting
Customer Engagement
Strategy
Sectors
Getting Started
Human Resources
Business Development
Legal
Other
Sales & Marketing
Social Media Marketing
Search Engine Optimization
Public Relations
Branding
Publishing
Inbound Marketing
Email Marketing
Copywriting
Growth Strategy
Search Engine Marketing
Sales & Lead Generation
Advertising
Other
Funding
Crowdfunding
Kickstarter
Venture Capital
Finance
Bootstrapping
Nonprofit
Other
Product & Design
Identity
User Experience
Lean Startup
Product Management
Metrics & Analytics
Other
Technology
WordPress
Software Development
Mobile
Ruby
CRM
Innovation
Cloud
Other
Skills & Management
Productivity
Entrepreneurship
Public Speaking
Leadership
Coaching
Other
Industries
SaaS
E-commerce
Education
Real Estate
Restaurant & Retail
Marketplaces
Nonprofit
Other
Dashboard
Browse Search
Answers
Calls
Inbox
Sign Up Log In

Loading...

Share Answer

Menu
SaaS - Enterprise & SMB B2B: SaaS platform with 10k niche users and a large company wants to buy a custom version. How do you model a cost structure beyond hourly?
AS
AS
Aneil Singh, IT, Biz Dev, Ideas, Managing answered:

Determine how much the custom modification is going to cost you in time and cost. Is this a fast track project? so something you have already considered doing but has less of a priority on your current roadmap.
If this is something that is on your roadmap you may what to not charge as much for the fast track. Of course you need to determine this.
If one "lighthouse" company wants your system with some mods then why wouldn't "lighthouse2"? Expanding your market is a good thing.
At the same time how much is this project/mod going to affect your focus on your system and roadmap? Can you afford to delay your roadmap?

As for branching, you need to figure out a way to add this Mod as a module allowing you to easily integrate. You should be building your system in a modular manner anyways. Turn off/off features easily based on customer wants/needs.

Figure out a way to do the mod for the light house customer. :)

Talk to Aneil Upvote • Share
•••
Share Report

Answer URL

Share Question

  • Share on Twitter
  • Share on LinkedIn
  • Share on Facebook
  • Share on Google+
  • Share by email
About
  • How it Works
  • Success Stories
Experts
  • Become an Expert
  • Find an Expert
Answers
  • Ask a Question
  • Recent Answers
Support
  • Help
  • Terms of Service
Follow

the startups.com platform

Startups Education
Startup Planning
Access Mentors
Secure Funding
Reach Customers
Virtual Assistants

Copyright © 2025 Startups.com. All rights reserved.