I’m an Account Management and Customer Success expert with 10+ years of experience in growing revenue, retaining clients, and expanding into new markets across SaaS, eCommerce, and Retail. I have managed portfolios worth multi-million dollars, handled 200+ clients, and increased retention to 95% steady-state. I have led high-performing teams, and headed international business expansion. I specialize in C-suite relationships and unlocking upsell and cross-sell opportunities.
