Over the past 5 years I have worked for Pam I have witnessed her exceptional business skills in building and managing the Client Services organization at Scene7, Inc. and Adobe, Systems Inc. With Pam’s visionary leadership the Client Services department grew sales and revenue during numerous organizational changes, Scene7 company acquisition and economic downturns. Her ability to be creative, forward thinking, and flexible allowed us to adapt quickly to known and unknown business changes. One of Pam’s true gifts is her in-depth analytical prowess. She quickly ascertains a situation with thoroughness and accuracy, analyzing possible solutions through collaboration and input from others.
Pam’s knowledge, experience and understanding of a wide variety of disciplines: contracts, legal, sales, marketing, training, professional services, technical support, makes her an invaluable asset to any organization. She has an innate ability to build and maintain solid relationships by effusing confidence and trust with everyone she interacts with: clients, direct reports, team members, peers, executive management. She is able to blend a firm stance with an open mind when dealing with challenging situations.
Her management style of empowerment allowed me to take ownership the Project Management and Quality Assurance service teams. Giving me the freedom to manage these teams as I saw fit; motivating me to work in a way that aligned with my strengths, skills and experience, resulting in near perfect 5.0 customer satisfaction ratings for several years. This along with our other team accomplishments are a testament to Pam’s supportive, guiding management style. I grew in ways while working for Pam, applying learning’s that have made me a stronger, more valuable contributor and professional.
Pam in-depth experience, dedication, professionalism and commitment to bring all to her job, makes her a Star Player in my mind. It is a pleasure to recommend her.
Catharine Martin
