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Pam Ross

Toronto, Canada Area

Speaker and Consultant on topics of the Future of Work, Social Media and the Workplace, and Customer and Employee Engagement. Leader Developer, Workplace Culture Catalyst. Building Trust and Agility to unleash people to achieve awesome Customer Experience.

$3.33/min

Pam donates to charity: water ($0.00)

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5 Reviews

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Leadership Coaching Strategic Planning Social Networking Customer Experience Training & Development Customer Engagement Future Trends Speaking Engagements Organizational Change Large Group Facilitation

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Building Trust Within Your Team

I've spent the past 20 years working to optimize teamwork and develop leaders, and TRUST has always been the key. Through developing authenticity, transparency, and autonomy, I help leaders develop trust across their team.

Developing Unique and Branded Customer Experience

Every moment that a customer comes into contact with your business, they form an impression of it. I work with you to identify these moments in your business and how to make them most authentic and effective for your customers. Build enthusiastic loyalty through a branded, unique customer experience that nobody else has.

Answers 1
Reviews 5

Answers

Pam Ross answered

Are there any unique ways to find out what personally motivates individual members of a team?

There are several unique solutions for this. One of my favourites is DISC team facilitation. We have everyone complete a short behavioural questionnaire, and then I debrief the team together, looking at everyone's different profiles and discussing what motivates each person differently, what strengths they bring to the table, and how the team can work together more effectively overall.

With that said, I've also had a lot of success with simply asking people individually what motivates them.

Hope that helps! Feel free to reach out for a call in follow up!

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Reviews

“I recently attended one of Pam’s social media sessions and was very impressed. Pam’s great hands on work experience in the social network filed results in highly dynamic and engaging sessions. Pam is fantastic speaker and pleasure to have as guest speaker. Her presentations are fun, informative and draw from real life experience. I am consistently impressed how Pam cam make technical topics engaging and accessible for everyone, business and non-business people.”

Jagoda Mirceta Source: LinkedIn

Pam is a great blend of some very significant qualities. She is very confident, presents extremely well, and is a genuinely nice person. People are drawn to her. She evokes trust and is very knowledgeable in her field of expertise. I would always recommend her first if anyone were to ask me if I know of a great HR Consultant, speaker on Social Media, training etc.

Ruth Liebersbach Source: LinkedIn

Pam Ross represents the next generation of dynamic HR professionals. She has her finger on the pulse of the people and business objectives. I have had the pleasure of working with Pam on specific projects over her career with Cara Operations Ltd. and she is always the consummate professional. She is highly dedicated to her role and has keen strategic thinking skills. She is a people person first - and it shows.

Peter G. Chase Source: LinkedIn

Pam is a high energy, professional HR business partner. She is skilled in all areas of Training & Development as well as other HR functions. She would bring a solid business understanding, creativity, a strong team sense and an unwavering drive to any position. She was a pleasure to work with and I'd do so again without hesitation.

Kim Vogel Source: LinkedIn

Pamela Ross is one of those people you always want on your team. She can balance strategic thinking/planning with executional excellence; as a generalist she is agile in balancing the needs of the organization with what is the 'right thing to do' for the employee; her ability to prioritize and plan is superior as is her strong verbal and written communication skills; she is one of the strongest, well rounded HR generalists that I've had the pleasure of working with; once you assign a project to Pam you rest easy, knowing that not only will it be completed on time, but with excellence as well; she draws from her different industries and specialties (org design, recruitment, training and development and coaching) to share best practices and consistently strives for process improvement. It is my pleasure to provide this recommendation for Pam.

Leslie Newhall Source: LinkedIn

Member since June 2013