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Clarity

Jesús Hoyos

Miami/Fort Lauderdale Area

Jesús Hoyos is a sCRM industry analyst, advisor, speaker, influencer, consultant and blogger for the Latin American region (JesusHoyos.com, LLC). Jesús started his CRM career as consultant in 1990 at Data Code, now SemaTree, a CRM software vendor. He is Partner and co-founder of Solvis Consulting, a consulting firm that specializes in providing services in the execution of Customer Relationship Management strategies. At Solvis, he has worked with high profile international companies in Canada, United States and Latin America executing sCRM strategies and implementing many business solutions.

Throughout his career he has assisted clients, vendors, and team members with business processes, requirements, project management, quality assurance, business cases and best practices. Before founding Solvis, he was the Regional Domain Partner for Customer Management Solutions in Latin America for Cambridge Technology Partners.

$2.50/min

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36 Reviews

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Social Media Business Strategy CRM Call Center Social Media Monitoring Social CRM Online Community Management Project Execution Project Delivery Latin America

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Reviews 36

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Reviews

Yo participé del proceso de certificación de CRM dictado por Jesús en Buenos Aires. Relamente demuestra un gran conocimiento sobre CRM y es muy interesante escuchar su visión de negocios y todo el conociemiento que transmite en sus charlas. Siempre está un paso adelante en los conceptos que utiliza.

Andres Braceras Source: LinkedIn

Jesús conoce y sabe bien lo que es CRM. El Blog de él es super recomendable y demuestra en cada acción su conocimiento del tema.

Hernán Emilio Seivane Source: LinkedIn

Jesus is a sound professional that dedicates himself in 100% to his clients and teams. He constantly delivered high-quality engagements and adapted to changes successfully. Jesus was exposed to multiple full life cycle engagements in different countries and led his teams by example always being a hard and committed worker.

Marco Matouk Source: LinkedIn

Jesus is a consummate professional. Working for Cingular through Jesus's consulting company was a smooth experience and his business and IT acumen was a major factor contributing to our success with the client.

Dana P'Simer Source: LinkedIn

Jesus is a great partner in our everyday work. With his leadership and guidance, he has helped implement different innitiatives on the Social Media and Social CRM field, mostly for research and listening strategies which is one of our pillar services. Moreover, throughout the Social Media Club Mexico we've established a strong relationship, sharing information and insights to develop the Club activities and help boost our industry in the country. Jesus is undoubtely one of the top influencers in the Region in these fields.

Oscar Rojas Source: LinkedIn

Jesus is a excellent profesional that identify customer needs quickly and provide the best solution. It's a results oriented expert.

Wilson Molina Robayo, PMP Source: LinkedIn

Jesus is most oustanding professional in CRM that I ever known. He has the knowledge, expertise and sensibility to understand business needs/pains and address them with the very right solution. He is very close to vendors and success cases that add value to any CRM project. Since he is not attached to any company or technology all his recommendations are totally unbiased. He is also a great person and friend.

Miguel Angel Narvaez Camacho Source: LinkedIn

I interviewed Jesus for my book, The Social Customer, and I had to speak with numerous subject matter experts. His input for the Latin America chapter was absolutely critical, and really enlightening. I look forward to collaborating with him on future projects, and he's my expert on anything Social CRM for Spanish-speaking executives.

Adam Metz Source: LinkedIn

Recommending Jesus might seem redundant, given that he is a renowned expert in the industry of CRM, social business, and customer relationship solutions. However, it is a pleasure to assure that in fact his reputation is more than well deserved and he can certainly become a great asset in any consulting and development projects around customers and social business turned into company profits and performance. Not to mention that he is always on top of the latest news and trends, so he is a clear beacon and gauge as to what is working, what is needed, and what is coming.

Jose Maldonado Source: LinkedIn

Jesus knows the CRM market in Latin America like no one I've met: the players, the needs, the tools, the trends... His scope is amazing, and can only be explained by his energy and his dedication to all things CRM. His inputs have always been a great source of inspiration and motivation for us.

Felix Iturbe Source: LinkedIn

After 15 years of knowing Jesus and having had the opportunity to work with him and see him in action with many customers, I can attest to the large value he brings to them. His knowledge of CRM and SCRM and his knowledge of the trends in the industry make him a thought leader in the area. I look forward to many more years of collaboration and trend discovery and setting for al LatinAmerica.

Carlos Rozo Source: LinkedIn

Member since July 2013