Help Center
Expert FAQs
How do I apply to be an expert?
Professionals can apply to be an experts on Clarity by following the application process found under your profile settings. All expert applications are reviewed by our team and assessed based on their background, the demand from our community for...
Expert standards
Every day, experts around the world connect and share amazing advice with members on Clarity. The secret to being a successful expert lies in seven expert standards that every great expert meets. Here are Clarity's seven standards. Accuracy. Ensu...
How do I promote my profile?
To optimize your listing for Clarity's internal search, as well as for major search engines like Google and Bing, make sure to do the following: 1. Include potential search terms in your title and description. Think about how people search for e...
How do I take a call request?
You can start taking calls from members as soon as your Clarity expert application is approved and your profile is complete. When a member submits a call request with you, it's easy to schedule, reschedule, cancel or connect with the member. Here'...
How do I create a great profile?
Showcasing your expertise is essential in making you stand out and having members reach out to you. We'd like to give you 7 quick tips to help you make your profile awesome. 1. Friendly Profile Photo Having a high quality casual but professional...
How do I change my rate?
In order to adjust your hourly rate (which will convert to a per-minute rate that gets displayed on your profile), simply go to your Account > Edit Profile > Hourly Rate and choose your desired rate from the drop-down menu. Increasing your rate wi...
How do I get paid?
When you receive payment for a completed call, we call that transaction "Earned". Each call you complete will include the Clarity service fee. Our secure payment system supports payout through PayPal. All currencies on Clarity are currently in U.S...
How can experts best prepare for a call?
Having a good conversation with a member will help you get higher call ratings and reviews, which will result in better Clarity search rankings, which will result in more calls (and money) for you and your charity. All good things! Here's a few su...
How do I become a Featured Expert?
Clarity continuously selects experts to appear in our featured lists. We have fun promoting you. Featured experts are typically uniquely remarkable, have great response times, excellent ratings and reviews and provide exceptional advice. If you'd...
How do I donate my proceeds to Charity?
Our mission is to have a positive impact on 1 billion people by 2020. Being able to help charities around the world is an essential part of this goal. That's why we allow experts to display a default charity in which they donate their proceeds to....
How do I get email notifications of my call requests?
Ensure your email address is correctly entered and go to your Account > Settings > Notifications > Under "Emails", switch Call Requests ON. If you're still not getting email notifications, it's possible that your email provider mistakenly marked ...
How do I add an Area of Expertise to my profile?
Adding an Area of Expertise to your profile for each type of advice that you'd like to give will dramatically increase your chances of being found and getting more calls. To add an Area of Expertise go to Edit Your Profile > Expertise Listings. ...
Can I offer free calls?
Though it's not our core business, you can set up a free VIP link to send people and share on your social media platforms. They can use that link to place a Clarity call with you at no charge. It's a great tool for getting more calls when you're f...