At Clarity, we celebrate the individuality of our experts—but we also hold them to a consistent set of expectations to ensure every member receives valuable, high-quality advice.
Each day, experts around the world connect with members to share insights and support. The secret to becoming a successful expert on Clarity lies in meeting these seven core standards.
Your profile is a promise. Make sure your photos, experience, accomplishments, and description are all accurate and reflect what members can expect during your call.
Respond to all inquiries and call requests within 24 hours. Clear, timely communication is key to a positive experience.
Every call request deserves a response—accept it, suggest alternate times, or decline with a valid reason. Don’t leave members hanging.
Only accept calls you can follow through on. If you must cancel, help reschedule or suggest another expert. Always be on time and prepared for your sessions.
Your words have impact. Be authentic and base your advice on real, lived experience.
Answer the member’s questions clearly and effectively. Stay focused on being a true resource.
Reviews help build trust. Leave an honest review for the member within 30 days after the call.