How do I make a call request?

Here's a few simple steps to making a call request on Clarity: 1. Sign Up. To be able to call an expert on Clarity, you'll need to sign up as a member. It's completely free and you can use Facebook, LinkedIn or your email address to sign up here...

What if I can't find an expert?

Now that we have over 14,000 experts on Clarity, we want to help you find the right expert faster. Here's 2 great features that will dramatically improve your ability to find the best expert for you as fast as possible: 1. Sorting, Filtering & ...

How do I prepare for my call?

When you're paying for an expert's time, it's good to be prepared to make the most out of the call. Here's a few suggestions about having killer conversations with experts: Define the Problem(s). This should be the first thing you do, even befor...

Can others join my call?

Absolutely! Inviting team members to a call is very simple and cost-effective. When you schedule a call, you'll get a confirmation email that contains a conference line phone number and access code. You'll use these to call in to connect with the ...

How do I send a message via the inbox?

When a call request is made, both member and expert will have the capabilities of sending each other messages. To send a message, go to your Calls page > Select the member/expert you'd like to send a message to > Click "Send a Message". To reply...

How are rates for experts determined on Clarity?

Experts set their hourly rate (which converts to a per-minute rate that's displayed on their profile) on an individual basis. We have a wide range of experts with various price points. We're all about letting the market decide the rates. ​

Can I pitch investors on Clarity?

Clarity is meant for helping people get great business advice. Although we do have several angel investors and venture capitalists, pitching people is not what Clarity is meant for. Our experts are part of the Clarity community to help propel entr...

How do text message notifications work?

Since response time is so important, we created text message alerts to give you instant status updates of call requests to experts. When you have your SMS notifications set to your mobile phone number, you'll receive a text message with a conferen...

My team is distributed internationally? Can I still take advantage of this feature?

Absolutely, Team Calls are open to anyone, no matter where in the world they live. Just a few things to consider... The conference line phone number you'll receive when you schedule and confirm a call with an expert will be a US 800-number, so int...

How do I apply my promo code?

Have you picked up a promotion code from one of our partners? Great! Here's how you use it: Promotion codes will be redeemed for the credited amount after you've completed the call. Even if you've applied a promotion code, we still ask for credit...