Professional Summary: Gitanjali Singh is a visionary leader with over 15 years of experience in scaling businesses, managing high-performance sales teams, and executing strategic initiatives. Currently the Global Head of Strategy & New Business Growth at Visionet BPS, she has a proven track record of transforming business processes with AI and digital technology-driven solutions across various industries, including banking, retail, insurance, distribution, and manufacturing. Key Achievements: Scaling KPO Business: Achievement: Scaled a Knowledge Process Outsourcing (KPO) business from less than US$1 million to over US$70 million in less than four years. Strategy: Conducted comprehensive market research to identify growth opportunities and developed targeted GTM strategies. Execution: Streamlined operations and enhanced service delivery through process optimization and technology integration. Results: Achieved rapid revenue growth and expanded the client base, establishing the company as a leader in the KPO industry. Professional Experience: Board Adviser | Investor | Chief Strategy Officer Tech Start-up - Business Transformation Services Dec 2023 - Present Head, Strategy & New Business Growth Visionet BPS & DocVu.Ai Jun 2023 - Nov 2023 Led the integration of AI with human intuition to transform business process services (BPS). Implemented innovative solutions that resulted in significant efficiency and scalability for clients. Head of Strategy & Global Sales Visionet Systems Inc. Sep 2019 - Jul 2023 Engineered high-performing and cost-effective solutions across banking, retail, insurance, distribution, and manufacturing industries. Expanded market presence in APAC and EMEA regions through tailored GTM strategies. Increased revenue by 50% through strategic initiatives and operational enhancements. General Manager, Business Strategy and Operations Assetz Property Group; Equis Housing (Investor company of APG) Jun 2015 - Aug 2018 Led business strategy and operations, driving significant growth and efficiency improvements. Head - Commercial and Audit, EA to CMD (Strategy) Hindustan Dorr Oliver Limited, part of IVRCL Group Mar 2012 - Jun 2015 Turned around the manufacturing unit into a profitable entity, reducing costs by 42% within six months. Facilitated major orders worth INR 910.87 mn and developed policies aligned with cost optimization projects. Private Banking Manager Standard Chartered Feb 2010 - Feb 2012 Wealth Manager ICICI Bank Jul 2008 - Jul 2009 Education: Strategy Design Indian Institute of Management Ahmedabad MBA in Finance and Financial Management Services Symbiosis International University Bachelor of Economics, Business/Managerial Economics R.A. Podar College Skills: Business Strategy Development Market Research and Analysis Go-to-Market (GTM) Strategy International Market Expansion Operations Management Strategic Partnerships Client Relationship Management Process Optimization Certifications: Certified for Occupational Safety, Health & Environment (OSHE) Strategy Implementation (IIM Ahmedabad) Introduction to Sustainable Development and Practice (UNITAR) Honors & Awards: HW Woman of Influence 2021 HousingWire Recognized among the 100 most influential women in leadership in the housing economy, known for shattering glass ceilings and paving the way for future women leaders. Gitanjali Singh's expertise in driving growth, her strategic acumen, and her ability to execute complex business strategies make her a valuable asset in any business environment, particularly in scaling operations and penetrating international markets.