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Clarity

Elizabeth Marchetti

National Director of CX with 20+ yrs in customer experience leadership, service transformation, operational strategy, and coaching high-performance teams. Specialties: CX strategy, operational efficiency, leadership development, customer-focused innovation.

$2.00/min

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Leadership Customer Service Business Strategy Team Leadership Leadership Development Management Customer Experience Customer Relations Operations Management Operational Excellence

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Improving Customer Experience & Operational Strategy

As a National Customer Experience Director with over 20 years of expertise, I have led teams through complex transformations, streamlined processes, and driven measurable improvements in customer satisfaction.

You will get:

Clear, practical advice to quickly pinpoint operational gaps.

Strategies to improve your customer experience and internal efficiency.

Direct, actionable insights that you can implement immediately.

Perfect for leaders, managers, or business owners needing focused guidance to elevate customer experience or optimize operational workflows.

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Member since April 2025