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Improving Customer Experience & Operational Strategy
Created 2 months ago in Business / Customer Engagement

As a National Customer Experience Director with over 20 years of expertise, I have led teams through complex transformations, streamlined processes, and driven measurable improvements in customer satisfaction.
You will get:
Clear, practical advice to quickly pinpoint operational gaps.
Strategies to improve your customer experience and internal efficiency.
Direct, actionable insights that you can implement immediately.
Perfect for leaders, managers, or business owners needing focused guidance to elevate customer experience or optimize operational workflows.
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Elizabeth Marchetti
National Director of CX with 20+ yrs in customer experience leadership, service transformation, operational strategy, and coaching high-performance teams. Specialties: CX strategy, operational efficiency, leadership development, customer-focused innovation.
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