Entrepreneur - built 2x £25m+ IT services businesses. Hire better, more compelling offering, higher sales, fabulous on-boarding and amazing customer experience. Simple really
Often a huge issue for principles not from a sales/marketing background. Still an issue for more seasoned professionals. Help marketing define what they need to deliver and assist sales do the right things with the leads.
Grown or transformed 3x £25m+ IT service firms from scratch. Through delivery of customer excellence. Sector leading Net Promoter Scores (NPS). Metrics driven customer support. Huge increases in efficiency at the same time as massive improvements in customer satisfaction. Hire better, train better, enable empowerment and create great sustainable cultures.
Focus on the small number of really important things and execute with excellence. What are they for you? It all starts with customers and their problems. Create a vision and a compelling go to market plan. As a success CMO of a high growth global IT service business I have the t-shirt and the scars. I can save you the pain and enable your success.
I have known Dom for over 5 years and there are few people as passionate about hosting as this guy! I'm look forward to seeing what he can do at Pipex and if his achievements at Rackspace are anything to go by he'll be nothing but a major success.
Dominic is one of the most engaging, creative and charismatic leaders I have had the opportunity to work with. The job he is doing at Rackspace is phenomenal.
Dominic was an exceptional Consulting Advisor for our business, he delivered an opportunity for us to explore multiple business models within the UK market. His network of contacts and depth of knowledge allowed us to rapidly evaluate and test our model.
It's rare to have consultancy delivered by someone with such commercial depth and experience.
We engaged Dominic as a consultant to help us understand what is going on in the UK market around IAAS, Cloud and Hosting for a number of customer segments including Government. Dominic's connections,experiences shone through and added real value to our business. I would not hesitate in recommending him.
Dom is a reactive vibrant leader who jumps at the opportunists which others say are not possible. Never to say no, nor to mince his words. Dom is the sort of leader who will give you the controversial no bs talk that you need to hear when others are too afraid of the egos around which might get bruised.
Dom inspires us to be who we are rather than who we should be and empowers us to thrive and develop questioning the status quo.
All the best Dom, see you on the water!
I have been lucky enough to work with and learn from Dom over the past five and a half years at Peer 1. He is a charismatic and visionary leader who has a talent for hiring the best people for the team based on strengths and fit.
He will set a clear direction and then builds a strong culture where everyone is empowered to make decisions and get things done. This can be summed up with his motto 'when in doubt just do the right thing….because you can always ask for forgiveness later on'.
If you just want an easy life then you don't want to work with Dom. However if you want to learn something new every day, are able to take brutally honest feedback, enjoy being pushed to your limits and you are one of the lucky few to be offered a job by him, then trust me you won't regret it!
I've really enjoyed working with Dom and have not hesitation recommending him to anyone.
With the digital economy playing such an important part in the future prosperity of our region, we were keen to have key representatives from the digital sector joining our board. Dominic Monkhouse brings his vast experience, enthusiasm and vitality to the table and we are delighted to have his input.
I actually feel extremely fortunate to have met and worked with Dom Monkhouse. Leaders like Dom are rare indeed. His enthusiasm and energy for business, culture, people and technology is both genuine and infectious. Taking the EMEA division of Peer1 Hosting from 0 - 120 staff in just a couple of years was an impressive feat, built on a company-wide belief that "anything is possible". Dom actively looks for new and innovative ways of doing business, in particular creating refreshing company cultures where employees are encouraged to make their own rules and trusted to make their own decisions. A natural leader with a track record of delivering on some grand visions, it's difficult to imagine Dom not achieving any challenges he sets himself.
I had the real pleasure of not only working for Dom at Peer 1 Hosting, but also being interviewed by Dom for the role. In both cases Dom was an inspirational and forward thinking leader. From hiring, where Dom doesn't follow convention to identify and uncover talent, to working for Dom, where he drives vision, creativity, and empowerment through his people, it was an exceptional experience for me. Few people genuinely fall into the true category of 'leader' but Dom does.
Leader, driven, friend, its difficulties to define Dom with only words. He is a force for change and culture, always approachable and delivers on promises. Dom has been a pleasure to work for, looking for constant improvement with a jovial, can do attitude. I have never seen Dom micro-mange a situation, he instead draws on the teams he creates to manage and resolve problems, offering a level of autonomy that allows his peoples true skill shine through. An all round stand up chap!
Dom is a visionary leader. He has an exceptional focus on employee engagement which ignites passion and energy in those around him. He brings an entrepreneurial focus, innovation and a real sense of purpose. A voracious reader, Dom is constantly learning, seeking out new ideas and ways to improve. He will share ideas and often take a central role in implementing new approaches. He’s a great public speaker too, equally at home discussing industry trends and thought leadership or how to create great places to work where employees can thrive. With experience across business development, sales, marketing, support and product backed by deep industry knowledge, Dom would be a huge asset for any organization.