Senior Software Segment Manager @ Vention | Democratizing Software Product Growth | Paving the Way for the Underdogs Out There | Insights From The Startup Trenches
As a Senior Automation & Software Segment Manager at Vention, I drive the growth of our software products and annual recurring revenue, utilizing a multifaceted approach. I collaborate closely with customers, Sales, Product Management, Engineering, and Marketing teams to align strategies, execute our shared vision, and ensure customer success and product adoption.
I hold a Master's degree in Aerospace - Automation and Control from Polytechnique Montréal, where I developed my passion for engineering and technology. I have over three years of experience in designing, programming, validating, and managing automation systems for various industrial applications, using Python and different robot platforms. I have also successfully launched after-sales services, developed customer success strategies, and achieved impressive business objectives, such as NPS of 77, SLA response time of 98%, and CSAT of 96%. I am always eager to learn new skills, share ideas, and connect with people who are interested in automation and innovation.