20 years experience in scaling and managing teams from 10 to 100 people, establishing BAU operations management, outsourcing business case development, establishing outsource services agreements, vendor negotiations.
I can advise on all aspects of team management, from team structure to recruiting and building the team, and importantly getting the team functioning together as a single unit. My experience includes international teams.
If you have a large roll out or deployment of new technology, and want to validate the plan, I can help check the plan, by playing “what if?” and “have you thought of this?”.
I can help focus in on the area’s likely to cause impacts or risk, and set you up for success.
How do you setup an outsourcing agreement for success? What are the pitfalls and dangers with outsourcing? How do you write contracts to protect against the bad times not just the good?
Years of managing outsource agreements across numerous international boundaries, allows me to very quickly understand the problem you have and advise on how to resolve it.