Xavier Chang Changing how my customers operate their businesses

When ready to scale your company, outsource some aspects of your business, or with any significant change in your organization, a process manual can help with the transition. I build training manuals and write process documentation for my clients with the goal of reducing ramp up time, identifying responsible parties, and producing repeatable results. I can help with everything from documenting client engagement work to capturing internal sales, marketing, and finance processes.

A strategic plan helps to clarify who you are as an organization, identify your short-term/long-term goals, and surface potential issues along the way. I work with companies to: Define Core Values, Core Focus, and Marketing Strategy Establish a 10-year target, 3-year picture, and 1-year plan Build 90-day action plans and identify potential pitfalls ​ I utilize elements of Gino Wickman's EOS system to create a streamlined plan that defines, "Who You Are" and "Where You're Going."