Internationally-recognized Customer Success expert. Co-author of the world's first Customer Success training program, which has now certified over 19,000 CSMs. I help companies work out how to operationalize Customer Success and where to focus their time for maximum impact. I focus on providing practical and actionable advice that can have an immediate impact. Let's talk!

Product Manager and Founder at Trustvox. Software Developer. Entrepreneur. Product.

Founder of Prebacked, connector, love the hustle. Previously EIR and developer evangelist @originatelabs. Love ideation, brainstorming, creating. Have been massive help with pitches / decks.

I have 18 years of customer service experience. In as little as 1 hour, I can elevate your customer service, and website to garner better customer retention and experience. Guaranteed. I help companies create a better customer service experience. I also enjoy traveling, and hanging out with my dog.

Founder Shellimark Entertainment. Entrepreneur, Entertainer, Motivational Speaker, and IT Professional.

Experienced Restaurant Consultant and Mentor with over 4 years of expertise in Foodpanda customer service, restaurant management, and food business strategy. Proven track record in transforming underperforming deals into top-selling items and elevating restaurant ratings. Adept at providing restaurant owners with actionable insights and strategic advice, ensuring business growth and sustained success even during downturns. Key Skills Restaurant Management: Expertise in running successful restaurant operations and implementing efficient management practices. Customer Service: Four years of experience as a Customer Service Representative and Mentor at Foodpanda, guiding food-related businesses. Strategic Planning: Skilled in developing strategies to boost sales, improve ratings, and maintain top rankings. Business Transformation: Proven ability to turn non-selling deals or items into highly demanded products. Social Media Marketing: Experienced in creating and executing social media marketing campaigns to increase brand visibility and customer engagement. Mentorship: Mentoring and training restaurant owners and staff, helping them achieve business excellence.

Passionate about giving back and helping startups to scale in customer acquisition, GTM, retention, renewal, pricing strategies, partner ecosystem. Proven model deployed at Avalara, Thomson Reuters and was part of a startup Sabrix.

10 años en banca bilingüe Experiencia en negocios de zonas turísticas Experiencia en creación de eventos especiales Gestión de proyectos metodologías agiles manejo de datos entre otros

AI Startup Founder, Ex - Autodesk, Hyper Growth Startup Advisory and All things Customer Expert

Entrepreneur. Partner at Merchant Farmers. Enthusiastic about leveraging customer service strategies for the success of your company. Need more coaching, here's my VIP Link to get extra sessions for free: https://clarity.fm/ogechifelix/church627 https://www.linkedin.com/in/ogechi-felix-289014118?trk=contact-info

TOLGA ÇALIŞKAN – ÖZGEÇMİŞ KİŞİSEL BİLGİLER Adı Soyadı: Tolga Çalışkan Doğum Tarihi ve Yeri: 16 Mayıs 1979, İstanbul Medeni Durum: Evli, 1 çocuk E-posta:gazeteperinthos@gmail.com Telefon: [Telefon numarası eklenebilir] --- EĞİTİM BİLGİLERİ Anadolu Üniversitesi – Bankacılık ve Sigortacılık Lisans Programı Anadolu Üniversitesi – (Devam Ediyor) Yüksek Lisans Programı Lise: 50. Yıl Yeşilköy Lisesi Ortaokul: Zeynep Bediya Kılıçoğlu İlkokul: Şenlikköy İlkokulu --- MESLEKİ DENEYİM 1. Perinthos Gazetesi ve Medya Şirketi Pozisyon: Kurucu ve Sahibi Süre: [Başlangıç yılı – devam ediyor] Görevler: Yerel ve ulusal medya hizmetleri sağlamak Haber içeriği oluşturma ve yayıncılık faaliyetlerini yönetmek Medya şirketinin stratejik yönetimini gerçekleştirmek 2. Mercedes-Benz Pozisyon: Performans Ödüllü Çalışan Görevler: Finans ve satış operasyonlarının yürütülmesi Müşteri ilişkileri ve performans takibi 3. Star TV ve Rumeli Holding Görevler: Medya ve finans sektöründe çeşitli roller --- SİYASİ VE SOSYAL AKTİVİTELER CHP Marmaraereğlisi İlçe Başkanı İlçe teşkilatında liderlik ve siyasi organizasyonların yürütülmesi Tarım Faaliyetleri: Tarım alanında çalışmalar yaparak üretime katkı sağlamak --- BİLGİ VE BECERİLER Medya Yönetimi Stratejik Planlama ve Yönetim Finans ve Sigorta Uzmanlığı Ekip Liderliği ve Yönetim Yerel Siyaset ve Topluluk Yönetimi --- DİĞER BİLGİLER Yabancı Dil: İngilizce (Orta Düzey) İlgi Alanları: Tarım, medya, politika, toplumsal projeler

• Customer Experience Executive with extensive strategy and practice on Customer Support, Onboarding, Professional Services and Customer Success. • Experience on creating Customer Experience areas from scratch or scaling operations for exponential growth companies with efficiency and sustainability. • Skilled on balancing strategy with operations for companies in transformation to become Customer Centric. • Innovative problem-solving thinking through an analytical and process-oriented mindset. • Creative leader that inspires and develops teams to provide a world-class Customer Services, improving humanity's relationship with technology. • Excellent communication, presentation, interpersonal, and language skills.

Ex Google, Wix and Liveperson, as well as early stage startups, Customer Success and Strategic Partnerships executive

As operations Team Leader at MARFRET & previously with EVERGREEN shipping line, I have over 14 years of experience in the maritime transport sector, my local & international experience at EGYPT, KENYA, TANZANIA & MOZAMBIQUE blessed me with a solid experience in container shipping industry.

Serial entrepreneur and successful founder of multiple web service companies including Arete Imagine Inc. and Ukuu Logic LLC. I've built a team of 10 seriously high octane individuals and faced the bumps along the way. I know what it takes to build from $0 to a multiple six figure business in your first year. It's not easy and it takes hard work but I'm confident you also can achieve success.

Owner & Linchpin @ SPARKER Strategy Group. PR. Social Media. Marketing. Speaker & Presenter. Multiple Entrepreneur. Women's Coach and Mentor.

Helped a unit of AT&T win 20% more bids. Shepherded Moen's Customer Service operation through a bad system implementation without losing customers. Successfully implemented cutting-edge tech for Day Timers. Turned around a troubled Montessori school. Got two startups successfully through a crowdfunding campaign. Built two mobile apps that still sell every day.

14+ years of comprehensive experience in Customer Service & Escalations on various gamut of operations-related activities. Specialization in Operation, Client & Team Management, Compliance & ability to work with a diverse team in virtual set-ups with a 'Can Do' attitude.

White Hat SEO from the state of Florida and CMO for Breath of Lives. Google my name and you will see that authority building is one of my strong suits.

Want to increase your customer engagement? There are 3 changing marketing forces at play in your business that influence your ability to get and keep customers. The economy, social and technology. Is your business adapting? My expertise is in finding the lost opportunities, gaps and blind spots that when corrected, result in higher profits.

I have complained effectively for over 4 decades! Now an established consumer champion, columnist, best-selling author and blogger, I support companies though transformation and continual improvements in customer service. I am in the unique position of hearing what consumers think about customer service and what changes they would like to see. I work with businesses using customer insights and perspectives to reduce financial and reputational risk and impact on vulnerable customers and increase sales. I am a practised, dynamic, inventive and resourceful leader of change. Having run numerous projects and programmes, I strive for continuous improvement in my own work and in service delivery and regularly identify and develop opportunities. One of my particular strengths is that I am not hung up on sales speak, the way you have always done it, based on what you think customers want and how they work or what analysts think. I tell you straight what customers want. Some of the things I can help you with, how to: • keep customers happy • treat your customers as individuals • manage expectations • exceed expectations • deal with difficult customers • turn customers into superfans who rave about you and drive more custom to you Do you have customers who: • make your job difficult because you don’t know what they are complaining about? • don’t know what they want? • shout and rant at you and your staff and complain about your processes and want to escalate issues? • complain about issues that are difficult for you to address? • have concerns about how you may be serving vulnerable customers and the risks associated with this? With a no-nonsense, engaging and informative direct style, I am happy to discuss anything round customer service and complaint handling! Author of "How to Complain: The Essential Consumer Guide to Getting Refunds Redress and Results!", "101 Habits of an Effective Complainer". Author of report "Whirlpool - The Tumble Dryer Story Without the Spin" which outlines what happened up until April 2018. Co-author of investigative reports Ombudsman Omnishambles: Serious unresolved issues affecting the operation of the ombudsman ADR system in the UK. 22 June 2016 and More Ombudsman Omnishambles: The UK ADR landscape 20 months on… 28 February 2018. The reports outline the state of Alternative Dispute Resolution provision and the failures with approval and monitoring in the unregulated sectors within the UK.

I am a product owner and PSM II certified scrum master for a medium sized WordPress businesses. I have more than 15 years in customer service experience, much of which was also spent learning how to apply agile principles to my work environment. Most recently I have been the driving force behind scaling support and development for the Ninja Forms WordPress plugin from 200,000 users to more than one million users.

Founder & Head writer for Northshore Health Advocacy Group. Tweets as @reneekeats and @windycitymomma. I can answer your questions about the Affordable Care Act, health insurance and what's coming down the line for the US Healthcare system.

I am the founder of Supply Chain Advocates, a peer-advisory firm that helps connect supply chain professionals at mid-market companies with their larger industry peers. These connections allow you to have real world discussions with industry experts. They have domain expertise and have already been on the journey you are about to embark on. I help get you educated, quickly, and arm you with the knowledge you need to cut through all the chatter, at a fraction of the time and cost if you were to chase this information down yourself. I help ensure a successful start to your next supply chain project.

VP Customer Success @PeopleMatter. Passionate about customers. Formerly Blackbaud, Mariner, Duke Energy, AOL Time Warner.