With 15+ years of experience in the human resources field, Susan is known for her ability to create compelling cultures that inspire trust and productivity in the workplace.
Susan built her consulting skills at the global consulting firm Accenture where she worked internationally across 50 countries consulting organizations across industry and sector. She has extensive experience working on projects in the area of organizational design, compensation design and analysis, and human resources policy.
Susan is a regular contributor to industry leading human resources publications across North America. She spent two years as an instructor at the Gardiner Center for Business at Memorial University in the areas of Compensation Design & Analysis and HR Policy Essentials.
Susan has worked on major change management initiatives up to the senior executive and board level, and is known for her professionalism and ability to consistently deliver to a standard of excellence.
Susan started up and sold an independent HR consulting company in St. John's, Newfoundland in 2010, which continues to grow today under new ownership. Susan then spent two years in progressively more responsible HR Director roles at J.D. Irving Limited.
Susan is the proud recipient of the Newfoundland & Labrador Organization for Women Entrepreneurs (NLOWE) Start-Up Award (2013) presented by the Newfoundland & Labrador Credit Union. She has an MBA from the University of Calgary, and is a Certified Human Resources Professional (CHRP) and a Certified Human Resources Leader (CHRL).
One of the most common challenges that organizations experience is difficulty attracting and retaining top talent. This can result in high turnover, and low employee engagement. This can be addressed through the design and execution of an HR plan and retention strategy, creating market relevant HR programs (e.g. compensation plan, employee recognition, training, diversity and inclusion, workplace culture transformation, etc.).