2019 - Present: Atrium Health, Director of Nursing 2017 - Present: Western Governors University, MSN Faculty 2012 - 2018: Kindred at Home, National Director Home Health Clinical Development 2006 - 2012: Carolinas Healthcare System, Critical Care RN
Plans, organizes, directs, and facilitates the clinical operations to ensure the regulatory compliance. Ensures the clinical operations are in compliance with federal, state and local regulations, the nurse practice act of the state and professional standards of nursing care while honoring person-centered care. Provides the knowledge and skills to team members. Assures the hiring, orientation, training and evaluation of all team members is adequate to support quality outcomes. Monitors quality improvement measurements to ensure quality outcomes.
Provided vision and direction, and corporate oversight of business development specific to the cardiopulmonary service line in home health and hospice divisions nationally: $177M gross annual revenue. Spearheaded the development of new and existing clinical care delivery initiatives, operational and marketing strategy, and process improvement. Completed market assessments nationwide, successfully implemented innovative clinical programs. Actively engaged with internal partners, as well as external partners, including C-suite level executives. Managed budget. Monitored national clinical performance metrics. Responsible for RFI/RFP process and vendor contracting. Management of a remote team of Directors and clinicians. Facilitated national sales and operations meetings and collaborated with regional teams for process improvement. • Reduced 30-day rehospitalization rate from 12.5% to 9.7% of the national cardiopulmonary patient population • Achieved 118% cardiopulmonary patient referral budget • Accomplished a 21% year over year growth in revenue • Recorded an 18% year over year growth in referrals • Achieved 112% admissions to budget
