Retention and growth expert. B2B client success leader with experience in a variety of SaaS industries. Managed retention for over $300 Million in annual revenue for a fortune 500 company.
I have a BSBA in Talent Management/ HR and worked for the largest HCM provider in the world managing client success associates to achieve greatness Ultimately leading to 3 promotions for my associates in less than a year. I have a passion for helping people achieve their fullest potential.
In addition to building talent on my own team I created non-profit and inter-company organizations specifically designed to help people in transitioning periods of their lives find success.
Need to see better results in work and life in less time? Impress the boss? Secure that promotion without working 90 hours a week? I can help you formulate and fine tune your productivity and time management skills so you can do more and spend less time doing it.
With experience in large and small companies running customer engagement and client advocacy campaigns I can help you turn your customers into your promoters and gain referrals. Retain and grow your business.