Owner of Crowning Digital. Crowning Digital helps businesses retain loyal customers and helps manage their online reputation on various review platforms.
I own a marketing agency with a focus on helping small businesses manage their online reputation. A poor customer experience likely will lead to a poor online review. A single bad review can greatly damage a small business.
I will help a small businesspersons understand strategy to prevent bad reviews in the first place, managing a bad review that has already been posted, and how to get good reviews.