Cristina hit on a very important point. What is not recorded and monitored gets out of control. I say...the two things you need to do is:
1. Hire a good project manager. This person should keep a all projects, steps, benchmarks, and anticipated completion dates in an excell spreadsheet. Get a weekly update of what everybody is doing and have a weekly progress meeting with key plays. Call them out on deadlines for projects. Make your expectations clear. Adjust as needed. The project manager does not necessarily have to be a high priced employee. Organizational skills are key here.
2. Do not personally do anything that someone else can do as well or better. It is hard to see the moving parts if you are too involved in little stuff. Leave the details to others whenever possible and inspect what you expect.
Michael T. Irvin
NoHogWashMarketing.com
"Get To The Top Without The Slop"
michaelirvin.net