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Conversion Rate Optimization (CRO): What should homepage layout look like?
RC
RC
Ripul Chhabra, AI & MVP Expert answered:

The optimal approach for structuring the user experience on a marketplace like Airtasker depends on various factors such as user behavior, the nature of tasks, and the overall goals of your platform. Here are three potential approaches to consider:

1. **Location and Task Combined:**
- **Pros:** Users can quickly find taskers available in their local area, streamlining the process of hiring someone nearby. This approach is beneficial for tasks that require physical presence or local expertise.
- **Cons:** It may limit users who are open to hiring someone from a different location, especially for tasks that can be performed remotely.

2. **Task Only:**
- **Pros:** Users can focus on finding the most qualified tasker for a specific job, regardless of their location. This can be particularly useful for tasks that can be completed remotely or for users who are more concerned with skills than proximity.
- **Cons:** Users may need to sift through a larger pool of taskers, and for certain tasks requiring physical presence, it might be less convenient.

3. **Location First, Then Task:**
- **Pros:** Users start by selecting their location and are then presented with taskers available in that area. This combines the benefits of both approaches, providing local options while allowing users to specify the type of task they need.
- **Cons:** Some users might find the process less streamlined compared to the other two options.

**Conversion Rate Optimization (CRO) Homepage Examples:**

For inspiration on designing an effective homepage in a similar niche, you can explore the following platforms:

1. **TaskRabbit:**
- **Homepage Focus:** TaskRabbit's homepage prominently features a search bar where users can enter the task they need assistance with. They also incorporate location-based filtering, allowing users to find taskers in their area.

2. **Thumbtack:**
- **Homepage Focus:** Thumbtack emphasizes the simplicity of finding local professionals for various services. They showcase categories of services and encourage users to get started by selecting the type of service they need.

3. **Upwork:**
- **Homepage Focus:** While Upwork is more geared towards remote work, its homepage is an excellent example of highlighting various categories and encouraging users to find freelancers based on their specific needs.

When exploring these platforms, pay attention to elements such as clear call-to-action buttons, intuitive navigation, and the balance between showcasing popular categories and allowing users to quickly start their search. Adapt these insights to your specific marketplace and user base to create a homepage that maximizes user engagement and conversion.
For further information, feel free to book a call.

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