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Google Apps: How to fix misrepresentation of Google Merchant?
JB
JB
Joy Broto Nath , Global Corporate Trainer & Strategist answered:

Here are some tips to fix a misrepresentation issue with Google Merchant Center and avoid account suspensions:

Review your product listings carefully to ensure all relevant information is disclosed accurately, like pricing, availability, return policies, certifications, etc. Fill out all the required fields.

Double-check that promotional text, images, and landing pages match the actual product or offer. Remove any misleading or exaggerated claims.

Ensure your business or brand name and contact information on Merchant Center match what's on your website and in the ads. Use consistent branding.

If suspended, review the notification email carefully for the specific policy violations. Make corrections to address the issues before contacting support.

You can appeal suspensions by submitting an appeal form at Merchant Center. Explain what was fixed and why it was a mistake or misunderstanding.

Consider using a third-party tool to validate feeds for errors, omissions, or inconsistencies compared to Google's guidelines.

Stay up-to-date on any policy changes Google announces. Make corresponding adjustments to your listings.

Maintain natural, compliant listings and ads. Don't try to game the system or rely on loopholes.

Contact support if you've made all necessary changes but remain suspended by mistake. Provide proof of corrections.

Being transparent and ensuring all information is complete and accurate is key to avoiding misrepresentation issues.

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