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Product Design: How can a run an effective design critique with a team of designers and stakeholders?
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Professor(Dr) Sanjay Rout, C-Suite Expert with two decades of experience answered:

Running an effective design critique is crucial for fostering collaboration, refining ideas, and ensuring that design aligns with project goals. Here are steps and tips for conducting a successful design critique with a team of designers and stakeholders:

1. Define Clear Objectives:

Clearly articulate the goals and objectives of the design critique session. What specific aspects of the design are being reviewed? Is it user experience, visual design, or overall concept? Make these objectives known to participants in advance.

2. Establish a Positive Environment:

Create an atmosphere that encourages constructive criticism and open communication. Emphasize that the goal is to improve the design, not to critique individuals.

3. Include Diverse Perspectives:

Ensure that both designers and stakeholders are present. Each brings a unique perspective – designers offer insights into the creative process, while stakeholders provide business and user context.

4. Prepare Materials in Advance:

Share design materials with the team beforehand, allowing participants to review and formulate their thoughts. This ensures a more thoughtful and productive discussion during the critique.

5. Time Management:

Set a specific time limit for the critique to ensure focus and productivity. Typically, 60-90 minutes is a good range. Stick to the schedule to respect everyone's time.

6. Start with Positives:

Begin the critique on a positive note by highlighting successful aspects of the design. This sets a constructive tone and boosts the team's morale.

7. Encourage Specific Feedback:

Encourage participants to provide specific, actionable feedback. Vague or general comments can be challenging to act upon. Ask questions that prompt detailed insights.

8. Follow the "I Like, I Wish, What If" Structure:

Have participants structure their feedback using the "I Like, I Wish, What If" framework. This format helps balance positive feedback, constructive criticism, and creative suggestions.

9. Facilitate Open Discussions:

As a facilitator, guide the conversation but also allow for open discussions among team members. Encourage designers to explain their design decisions, and stakeholders to share their expectations.

10. Use Visual Aids:

Utilize visual aids, such as annotated screenshots or wireframes, during the critique. This helps in pinpointing specific areas of discussion and ensures everyone is on the same page.

11. Capture Action Items:

Document actionable feedback and the agreed-upon changes. Assign responsibilities and timelines for implementing these changes. This ensures that the critique leads to tangible improvements.

12. Foster a Growth Mindset:

Emphasize that critiques are part of the iterative design process and not a judgment of an individual's skills. Foster a growth mindset where feedback is seen as an opportunity for improvement.

13. Reflect and Iterate:

After the critique, take time to reflect on the process. Gather feedback on the critique itself and look for ways to improve the process for future sessions.

By following these steps, you can facilitate a design critique that not only refines the design but also strengthens collaboration within the team and ensures alignment with stakeholder expectations.

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