I bumped into similar problem a few months ago with a Shopify store, where sales reported were inflated. My suggestion is to start by installing "Pixel Helper" Chrome extension, then run the extension on your website (your www.XXX.com page, not on your Kajabi account). Usually this Pixel Helper extension will tell you what you need to adjust in your Piixel Installation. Then you can take it from there. I am open for call for follow up questions.