Loading...
Answers
MenuWhat is the best way to capture an active beta user group for a new b2b product?
We are releasing our first b2b beta in Q2 of 2014 and would love feedback on what works to get active beta users using our new product.
Answers
I encourage you to read some answers of mine to similar questions asked on Clarity below.
The value of Direct Outreach: https://clarity.fm/a/2149
Understanding your customer acquisition costs: https://clarity.fm/a/611
Using Twitter for early outreach: https://clarity.fm/a/438
The most important thing to do is to qualify your users to ensure that they really are the people that really feel the pain for the problem you are solving. Offering them early access in exchange for a quick survey is a tactic I've used with pretty good conversion.
Happy to help talk through the specifics of your path forward in a quick call.
I am guessing you have a good idea of who your likely customers could be - maybe you have an idea of who your marquee customers could be, and a list of smaller companies that could be your early adopters.
The best way is to reach out to these companies and talk to them and sign them up as beta customers for when you launch.
Of course, you could also post on forums like Hacker News or forums that are relevant to your customers to attract their attention. However, I feel a real conversation is the best way to get a feel for who will sign up as an active beta user.
Reach out via people in your network, or request for a short call to get feedback from your potential customers and try to turn them into beta users.
I personally built our beta community when launching Vidyard (YC - Summer 2011).
Our model was built around signups on the Vidyard landing page that we'd nurture via e-mail campaigns and eventually add to the product (when we were ready) to stage growth.
I followed and engaged with everyone on Twitter that breathed a word about B2B Video and Video based marketing campaigns. My bio was designed to draw people to our landing page, where a portion of them would sign up for the "beta list".
The metrics worked out (ish) as follows:
100 follows a day --> 20 conversations on twitter --> 1 signup to our "beta list".
I then personally engaged with each signup to validate their need against the product we wanted to build. When ready to launch, we had ~1500 people on the list ready to try the product.
I spent ~6 hours a day focused on this.
Happy to jump on a call to discuss further!
Related Questions
-
What is the process of productizing a service? Also what are some good examples of productized services that have scaled?
2 different categories come to mind. H&R Block or other tax preparation services. The second is restaurants. This may seem like a product more than a service but I think it truly falls into the category of service, especially if you look at the national chains. Think Applebee's, TGI Fridays etc. The reason people go to these places is because of the experience they receive. The franchisors have created a system that generates nearly identical results nationwide. The first thing you need to do is figure out what makes your service superior to others out there, then you need to figure out how and why this is the case. From there you need to document it and make sure that you have a mechanism in place to ensure compliance. Granted that is a huge amount of work, but the basic premise is quite simple. You want all of the people you hire to do things more or less the way you would do them.MF
-
What is the best method for presenting minimum viable products to potential customers?
Whoa, start by reading the Lean book again; you're questions suggest you are making a classical mistake made by too many entrepreneurs who live and breath Lean Startup. An MVP is not the least you can show someone to evaluate whether or not building it is a good idea; an MVP is, by it's very definition, the Minimum Viable Product - not less than that. What is the minimum viable version of a professional collaboration network in which users create a professional profile visible to others? A website on which users can register, have a profile, and in some way collaborate with others: via QA, chat, content, etc. No? A minimum viable product is used not to validate if something is a good idea but that you can make it work; that you can acquire users through the means you think viable, you can monetize the business, and that you can learn from the users' experience and optimize that experience by improving the MVP. Now, that doesn't mean you just go build your MVP. I get the point of your question, but we should distinguish where you're at in the business and if you're ready for an MVP or you need to have more conversations with potential users. Worth noting, MOST entrepreneurs are ready to go right to an MVP. It's a bit of a misleading convention to think that entrepreneurs don't have a clue about the industry in which they work and what customers want; that is to say, you shouldn't be an entrepreneur trying to create this professional collaboration network if you don't know the market, have done some homework, talked to peers and friends, have some experience, etc. and already know that people DO want such a thing. Presuming you've done that, what would you present to potential users BEFORE actually building the MVP? For what do you need nothing more than some slides? It's not a trick question, you should show potential users slides and validate that what you intend to build is the best it can be. I call it "coffee shop testing" - build a slide of the homepage and the main screen used by registered users; sit in a coffee shop, and buy coffee for anyone who will give you 15 minutes. Show them the two slides and listen; don't explain, ONLY ask.... - For what is this a website? - Would you sign up for it? Why? - Would you tell your friends? Why? - What would you pay for it? Don't explain ANYTHING. If you have to explain something, verbally, you aren't ready to build your MVP - potential customers don't get it. Keep working with that slide alone until you get enough people who say they will sign up and know, roughly, what people will pay. THEN build your MVP and introduce it first to friends, family, peers, etc. to get your earliest adopters. At some point you're going to explore investors. There is no "ready" as the reaction from investors will entirely depend on who you're talking to, why, how much you need, etc. If you want to talk to investors with only the slides as you need capital to build the MVP, your investors are going to be banks, grants, crowdfunding, incubators, and MAYBE angels (banks are investors?! of course they are, don't think that startups only get money from people with cash to give you for equity). Know that it's VERY hard to raise money at this stage; why would I invest in your idea when all you've done is validate that people probably want it - you haven't built anything. A bank will give you a loan to do that, not many investors will take the risk. Still, know not that your MVP is "ready" but that at THAT stage, you have certain sources of capital with which you could have a conversation. When you build the MVP, those choices change. Now that you have something, don't talk to a bank, but a grant might still be viable. Certainly: angels, crowdfunding, accelerators, and maybe even VCs become interested. The extent to which they are depends on the traction you have relative to THEIR expectations - VCs are likely to want some significant adoption or revenue whereas Angels should be excited for your early adoption and validation and interested in helping you scale.PO
-
I've been working on an app concept for 6 months and built an MVP. Is it better to pay a development firm to build or hire a developer as a cofounder?
I have built two software companies by hiring out the development work. I sold one for a decent sum during the dot com era (circa 1999). I remain a shareholder in the other one. I currently work with amazing development company on behalf of one of my clients. Here are some things to consider. 1. Do you really want to give up equity? If not outsource. 2. How fast do you want to get to market? If sooner than later, outsource. 3. How capitalized are you? If undercapitalized, either outsource offshore (which runs about 20% of US rates), or bring on an equity development partner. I offer a free call to first time clients. Let's chat and I'll give you some great advice from three decades of experience. Just use this link to schedule the free call: https://clarity.fm/kevinmccarthy/FreeConsult Best regards, Kevin McCarthy Www.kevinmccarthy.comKM
-
What is the best way to find full stack mobile developers who are willing to work with me for equity, and what is fair compensation?
It's highly unlikely that you will be able to find competent full-stack mobile developers willing to work with you for equity, but if you do, "fair" compensation would be 50% or more of the equity in the Company. Approaching any developer with just an idea, diminishes your credibility as a potential co-founder. Here's why: If you're non-technical, you must show a "relentless resourcefulness" in moving your idea forward. This means finding the money necessary to get an MVP or even click-able prototype completed to show that while you might not be technical, you have the ability to raise money, and have enough product sense that you can articulate that into a prototype. If you can't raise or spend the relatively small amount of money required to successfully build a prototype, what evidence are you providing that developer that you are going to be able to create value for the business long-term? Full-stack mobile developers (although this is often quite a misnomer) are one of the most in-demand skill-sets of all Silicon Valley companies. That means that you're competing against established companies that can pay top dollar, and still provide meaningful equity incentives as well as recently funded startups who have further along the road in turning their idea into reality. I would suggest that you look at hiring contractors (I know of some great mobile dev shops that are reasonable) to build your first version. Expect to go solo at least until you have some form of early prototype. Then, you're in a much better position to attract a technical co-founder. Happy to talk you through any of this at any point.TW
-
For a once-off price point of $2,500, what would you expect from an agency-grade marketing package? Consulting, design, digital asset, tool, campaign?
Consider instead where a $2500 price point puts you. I use a selling technique called Monetizing The Problem, and in that process I get the prospect to calculate the size of their problem. Then I charge 5-10% of that figure. There's never any resistance, because they see where the number comes from, how it's based on reality--and a number THEY came up with (not me). So here you are at $2500. Let's be conservative and say that's 5% of the size of the problem. Meaning you are trying to help them make $50K in sales over the next year. What kind of a business has a revenue goal of $50K? A sole proprietor who's just trying to get by? Is that your target customer? Really think about this. A serious SME won't play at the $2500 price point, because it's too low. They know the vendor can't commit enough resources to do the job they really need done. For instance a business with only four high-value employees plus the owner needs to bill at least $60K A MONTH to survive!! Why would they let you touch their marketing collateral (that's their website) for a mere $2500?! Stay at $2500 and you're attracting a really low level of client. If you have the horsepower to achieve more with the skills you have, then I highly recommend going after a better class of customer.JK
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.