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Try https://tawk.to they have real chat agents that work on multiple sites at once, so you can have them manage your chat from about $2/hr (per website, not per person) - or if you want something automated try https://www.tensorflow.org/ (free)
There's also https://www.fiverr.com/categories/business/virtual-assistant-services/administration
Hope that's of use to you :)
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