Question
I run an online language learning platform and would like to expand to B2B clients - for those relocating or needing to brush up language skills for foreign clients.
Do I need to offer certification upon completion or something official to get B2B clients on board? What can I do to build trust and demonstrate results?
Answer
Offer the client excellent customer service. The level of customer service you provide has a major impact on the customer's loyalty and return. Publish customer's reviews and testimonials. Be transparent & Always put your customers first.
