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Facebook: What are some key metrics to determine the value of a FB app, and is it a good time to sell an app that is successful but growth is stagnating?
AS
AS
Aishwarya Shiva, Technical consultant and Digital Marketing expert answered:

When its about money, you need to take under consideration only those metrics that are responsible for revenue. These are called KPI (Key Performance Indicators). Following are some of the KPIs that you can consider:
1. New User Referral rate: How many new users does each of your acquired users refer?

2. ARPU (average revenue per user, which can take into account revenue attributed to ads, in app purchases, paid downloads, subscriptions and any other applicable source)

3. LTV (lifetime value of a user/customer, which takes ARPU one step further into considering things like churn rate, referrals and repeat purchases)

4. DAU/MAU (the average number of daily or monthly active app users)

5. CAC (customer acquisition cost - how much you pay to acquire each new customer/user)

6. Churn rate (a measure of how many users stop using your app after a period of time - there are many ways to calculate churn rate, depending on how complex or accurate you want to get)

7. NPS (net promoter score - a ratio of your user advocates:neutral users:detractors. NPS is a difficult KPI to measure that requires actually talking to users rather than just measuring app usage. GrowthBug published a great article on measuring NPS from app users: https://growthbug.com/using-net-promoter-score-to-reduce-your-app-s-churn-and-increase-downloads-316c4c94cac#.m2pysfb5k

8. Free-to-paid conversion rate (users who pay for a service / all users)

Give me a call to discuss further.

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