All team members, regardless of team size, can benefit from clear expectations related to their performance and professional demeanor. Expectations can be set formally, in terms of annual goals, and informally, in terms of company culture.

As a person who has worked for you for 10 years, do you have a relationship with this employee to understand id personal circumstances may have changed?

Sometime people outgrow companies and vice versa. Have job functions for this employee evolved and were these changes communicated to them?

Happy to jump on a quick call and discuss a few tactics to ease the tensions and retain good talent.

Dan