Hi Andrew, your clothing line offers a great way for four-legged and two-legged buddies to share a bond. I believe your social enterprise mission to support Kiva is wonderful and creative. So let's get creative in achieving great customer feedback.
Your company is newly launched so I advise that you garner product feedback while promoting your brand and mission. Note, I said product feedback in lieu of customer feedback. I believe growth is paramount to continuing to exist and increase income and fund your philanthropy.
Grab friends with pets to walk in a group at popular dog parks. Have a friend serve as a roving reporter to interview people for key input.
Hold a pop up in collaboration with a popular food truck to also expand brand awareness and gain feedback.
Yes, encourage customer input continuously because they can provide active user experience intelligence.
Just a few ideas to get you underway. Continued success and for further insights, let's chat.