Shopify is better out of the box for ecommerce, and it comes built-in with web hosting, security, updates, support, etc.

Unless you are a developer or have one on your team, I'd recommend Shopify.

There are some downsides to Shopify - it's a bit harder to customize, and the WordPress plugin ecosystem is bigger, but assuming you're a small to medium ecommerce company right now, it's probably the way to go.

WordPress is great, and has WooCommerce, but it's just not as focused on ecomm as Shopify. WordPress is better if you need a ton of customizations and want to really do a lot of things that may be limited by Shopify. WordPress has better blogging and content creation options.