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MenuHow do you add value to your conversation with an expert?
Getting expert advice for what you're struggling with is amazing, but what can you say or do to make the talk not only beneficial to your side? How can you repay the favor when you're not the expert?
Answers
Two main things:
1 - has been mentioned below, which is give feedback. Do it publicly (on their website, LinkedIn, etc.) and if possible give a brief case study. In other words state how you met and how they helped, how your life is better after acting on their advice.
2 - provide a further introduction. Introduce them to another potential advisee, client, or even an expert from they can get advice on a different topic.
Most of the time what the expert wants is to be acknowledged as the expert...that they helped you. They get a strong feeling of satisfaction.
Here's how you can help them feel that way:
1. Thank them when they help you. A few words go a long way.
2. Thank them publicly. Make a video, share a post, write an article...detailing the questions you had and that they helped you with the answer.
You should ask the expert if they're OK with you sharing some details of their responses...they may get paid for their expertise and though they gave it free to you, they make a living that way in other cases. If they don't want you to share anything about what was said, just share the problems you had, and that they did a great job helping you.
3. Take action on their advice, and show them what you did about it.
I can't understate the importance of this. If you ask me for help, and I give it to you freely, and then you go and put it into action and show me what you've done...well, you've got me as a helper for life. I will be so happy for you and delighted you did something about it.
This may counter-intuitively seem like you're "using" the expert, but believe me they want to be used in this manner. When someone takes advice I give them, and comes back to show me, "This is what I did; I ran into these issues," I will shower them with more help. And I will be delighted to do so.
Despite what you may have thought, not many people do anything with the expertise they receive. I have friends who charge large amounts, say $80K, for a few hours of their time to help with specific niche business problems...and the client does nothing with the info. The client is happy: they feel they did something and the investment is an affordable expense to them. But they just don't want to take any further action--not on anything. Too comfy in the comfort zone.
You will note for each of these points I have written a longer and deeper explanation. That is because they have a progression and the feeling of satisfaction for helping you lasts longer in each case for the expert. You want them to feel good for a day or two, thank them when they're helping you. A bit longer, thank them publicly. But if you really want them to feel great about sharing their expertise with you, that their time and energy was well invested, DO AS THEY ADVISE and show them what you did.
When someone comes back to describe problems they encountered when they started doing the thing, it is instantly apparent to me that they have given it a go. That they have taken action on the advice is very satisfying, and I am more than ever in their corner wanting to help them succeed.
As you've seen, you don't have to "share equal value back" from your own field of expertise or buy them lunch or do whatever big thing it is you were imagining. Just do these three things to demonstrate your appreciation for their help, and they will feel great about helping you.
Many times an Expert will run a variety of businesses.
If you get along well with an Expert, ask them about their business portfolio + if you find a fit, you can use their product or service.
1. Say thank you after you are given advice
2. Find something they are wearing and ask them about it. For example, they are wearing a silver bracelet, well ask them about it. Where did they get it, who gave it to them, is it real silver, ext. Being their friend is more than anyone can ask for.
3. Or instead of #2, just say thank you and leave. Let them give to you. Giving is one of the Universe's gifts to us. What we give we receive in abundant amount. So let them give! :)
You can always share the fact that you found someone's advice helpful. Online, you can say something like this:
"If you're ever in need of [blank] advice, talk to [so and so]. They just helped me out with a question I had."
Where? If you have a blog, maybe add a random P.S. If there's a place to leave a review, consider that. Or if you're on social media, maybe share a thumb's up with people. They may not need any advice today, but maybe in a month or a year somebody will. Or maybe a stranger, searching online, will stumble across your thumb's up.
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Hello everyone!
I am just starting here, how to give my best to others?
Hello! Clarity is an excellent platform for sharing your expertise and helping others. To give your best to others, here are a few tips: 1. Be prepared: Before each call or session, take some time to prepare yourself. Familiarize yourself with the topic or area you'll be discussing. Review any relevant materials or notes you may have. Being prepared will help you provide valuable insights and guidance. 2. Active listening: When engaging with the person seeking your advice, be an active listener. Give them your full attention and show genuine interest in their concerns or questions. Take the time to understand their perspective and ask clarifying questions when necessary. Active listening demonstrates that you value their input and are committed to helping them. 3. Empathy and understanding: Put yourself in the shoes of the person seeking your guidance. Understand their challenges, goals, and motivations. Show empathy towards their situation and provide support in a compassionate manner. This will help build trust and rapport, making your advice more meaningful. 4. Tailor your advice: Each person you interact with will have unique circumstances and needs. Avoid providing generic or one-size-fits-all advice. Instead, tailor your recommendations to the individual's specific situation. Consider their goals, constraints, and resources available to them. Customizing your advice will make it more relevant and practical for them to implement. 5. Clear and concise communication: Effective communication is essential. Break down complex concepts or ideas into simple and understandable terms. Use examples or anecdotes to illustrate your points. Be mindful of your tone and pace, ensuring that your advice is clear and concise. This will make it easier for the person seeking guidance to follow your recommendations. 6. Follow-up and support: After the session or call, consider offering follow-up support. This can be through additional resources, recommendations, or even a quick check-in to see how they're progressing. Providing ongoing support shows that you genuinely care about their success and are willing to go the extra mile. Remember, everyone's needs and preferences may vary, so be flexible and adaptable in your approach. Continuously seek feedback from those you assist to improve your skills and provide a better experience. Enjoy your journey on and make a positive impact through your expertise!RC
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If you could go back in time to my age (18) what would you do differently?
Erghh...tough to answer because at 18 I know I didn't listen to many people...and I thought I was a "nice kid." A lot of this stuff is learned through trial and error, and this saying (which has been attributed to many people from Mark Twain on down) is accurate: “Good judgement is the result of experience and experience the result of bad judgement.” So at least in this model, you have to go through the bad to understand the good. I'll say this, from my own experience: The time will pass. In three blinks of an eye you will be 40. I know it seems like a far away point now, but trust me, time accelerates as you get older. Each summer you plan to learn how to sail a small boat. Each summer passes and you have to work, you can't take the time off to do the course, the sunny days pass by. Suddenly you are 30. Blink. The time will pass. If you want to get good at something--business, music, art, whatever--start now. Persist. The time passes, quicker and quicker, whether you like it or not, and if you stick with whatever it is, you will develop that skill... ...and suddenly, in two blinks of an eye, you will realize you are a professional. I have perhaps 25 functional years left in the workforce. The full force of this is in my face every waking minute. Be the person you want to be--or be a flake. That is fate's demand. Don't be too concerned about money at your age. You can build it. Live beneath your means. I didn't, through my mid-20s, and it bothers me to this day. Put a percentage of your income aside every paycheck. Then you can take vacations when the opportunity arises, buy stuff on sale that you really want when it comes up, take that sailing course and get started on the road to enjoyment and perhaps mastery. Don't let circumstances rule you. Need to get out of work early to take that course? Talk to your boss about it. Start a side business now, if you're so inclined. You can make all the mistakes early and it won't cost you much...and you can be a pro at 28. Because, trust me, the time will fly by. Make the things you want to happen...happen. Don't be too interested in pleasing other people. It doesn't pay off. They will simply take advantage and then take more. Take care of yourself first. If a choice comes down to doing something you know is important to your life, or pleasing someone else and suppressing your desire or interest, choose yourself. You can always get another job. Speaking of jobs...don't let anyone tell you that "you have to pay your dues" or "you have to have more experience." That is the Chicken Little way of the world and those people do not know what they are talking about. Someone told me I couldn't be a factory manager when I was 24. I quit, and within 4 months was a plant manager. People do not know what they are talking about. Even me. Trust yourself. Find your own truth. There are MANY ways to success--not just one. Not just the single one advertised on television. You can figure it out your way, and you'll probably be a lot happier. Oh, and invest in some solid real estate as soon as you can to get a passive income going.JK
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How can I simultaneously attract users and experts to a marketplace of expert advice?
You know what would be great... A platform exclusive for Marketplace experts ;) I would answer this in short by saying you don't attract them simultaneously. To elaborate; The Chicken and Egg problem is solved (historically) by attracting and retaining the top providers of whatever service first. This, in turn, creates the - "have" to be there or at least submit proposals there, or risk paying more, getting less etc... - notion in the customer's brain. As for Clarity specifically, watch this video of Dan Martell (founder of Clarity.fm) telling the story of how they did it: https://www.youtube.com/watch?v=wKQ2nw3UWPk I have helped launch a few service-to-customer platforms in the last few years. So my related answers and advice are all outlined here: http://chickenandegg.io/faq/ I'd suggest finding a hook for the experts/service providers first and foremost. Boiling your platform down to a niche is best if you're strapped for cash. And further pinpointing a localized or network-oriented market is a great strategy. Quora, for example, utilized their founders' relationships with VC's in Silicon Valley to gain their influencer early adopters. Thumbtack.com used a creative strategy of creating a tool for their service providers to use (for free) to help them with their craigslist ad posting needs. This added the stickiness they needed to keep those first service providers while they marketed to customers. Let me know what specific answers I can help you with. I'm better with specifics. AlexAG
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What are the best practices in getting my startup off the ground with dwindling funds?
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